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Laurel BMW of Westmont - Service Center

Westmont, IL

4.7
350 Reviews

350 Reviews of Laurel BMW of Westmont - Service Center

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January 09, 2023

The service was excellent . They found the problem with the X5 right away and addressed it. The car was ready before the expected time. Thank you for the prompt professional More

by christinecan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott i
Jan 13, 2023 -

Laurel BMW of Westmont responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2023

Ive always had great service from Laurel BMW of Westmont. ....my last visit I worked with Dean Klementzos (Service Advisor) and he was very knowledgeable and professional. Here is what is really important he More

by selbo1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Klementzos
Jan 11, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 05, 2023

Laurel BMW is a great example of how a high-end auto dealership should be run. Very professional staff and knowledgeable about BMW’s. More

by Happy New Year
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Famer
Jan 09, 2023 -

Laurel BMW of Westmont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 01, 2024 -

Happy New Year responded

You guys are the best! Happy New Year to Tony and all of the staff…

December 28, 2022

Great service! Easy to make an appt and my service rep is always available and helpful! More

by Soli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
Dec 30, 2022 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 24, 2022

Great service. Easy to make an appointment and wonderful service professionals! Dean was the best! More

by kgough20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Klementzos
Dec 27, 2022 -

Laurel BMW of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

December 19, 2022

They accommodated for same day service appointment. Staff was very courteous & attended right away. Will recommend Laurel BMW over any other dealership. More

by Kamkishore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Dec 21, 2022 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Laurel BMW of Westmont and we hope to be of service again in the future.

December 10, 2022

I’ve had multiple vehicles serviced at this dealership, and each experience was very good. My service advisor James Randle was very professional and knowledgeable, he kept me informed and updated me on ea More

by Carolyn R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Randle
Dec 13, 2022 -

Laurel BMW of Westmont responded

Carolyn, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Laurel BMW of Westmont. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 27, 2022

Jay Buis is the primary reason I keep coming back to BMW for service; consistently excellent! More

by flin
Recommend Dealer
Yes
Employees Worked With
Jay Buis
Nov 29, 2022 -

Laurel BMW of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 24, 2022

James Randle is my Service technician. He provided excellent service this past week and is very helpful answering all of my questions. Patrick Bales More

by Patrick Bales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Randle
Nov 25, 2022 -

Laurel BMW of Westmont responded

Hello Patrick, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 11, 2022

Timely assistance at arrival to dealership, good explanation of the work to be done at 50,000 miles, small video of the status of brakes and tires condition provided good compliment to work done on More

by peter.kolenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony.
Nov 19, 2022 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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