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Laurel BMW of Westmont - Service Center

Westmont, IL

4.7
350 Reviews

350 Reviews of Laurel BMW of Westmont - Service Center

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March 27, 2023

Everyone at the dealership is friendly and willing to help you at any given time. Advisor Jay B. Is very knowledgeable about my BMW and helps me with understanding the maintenance needs to keep it runnin More

by pkj4567
Recommend Dealer
Yes
Employees Worked With
Jay Buis
Mar 31, 2023 -

Laurel BMW of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 23, 2023

Professional service writer. fast service, fair pricing, clean facility, attentive listening will come back again for service needs More

by ronald.zgobis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEAN
Mar 27, 2023 -

Laurel BMW of Westmont responded

Hello Ronald, your wonderful feedback and rating mean a lot to us. Drive safe, and we'll see you on the road.

March 23, 2023

Great customer service. Keeps you informed on the status of your car. The car is always clean when you get it back. More

by jkkarosas
Recommend Dealer
Yes
Employees Worked With
Mike Collins, Mike Buzelli
Mar 27, 2023 -

Laurel BMW of Westmont responded

Hello , thanks for your praise and kind comments about our team. Feel free to stop by if you ever need any more help.

March 20, 2023

James is very professional , and friendly . A big change in what I encountered before .The staff on my previous visit treated me very poorly ,unprofessional and looked at me like I was an alien More

by fylis57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Mar 20, 2023 -

fylis57 responded

James is very professional , and friendly . A big change in what I encountered before .The staff on my previous visit treated me very poorly ,unprofessional and looked at me like I was an alien.

March 20, 2023

We have been going here for years. We bought the car used at a Volvo dealer and they suggested Laurel BMW for maintenance. We had purchased a warranty with the car and it paid for 80 p More

by BMW330xi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Mar 23, 2023 -

Laurel BMW of Westmont responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

March 16, 2023

The treat you absolutely amazing. They make you feel like part of the family. Would suggest to anyone to get a car from Laurel BMW of Westmont. Their communication and follow up More

by mmarus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 19, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 06, 2023

I've been working with this dealership for 25 years. They are always prompt, fair and provide quality work. More

by s.stefanik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Farmer
Mar 10, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 05, 2023

An excellent service experience. Courteous, knowledgeable service advisors. Comfortable waiting area with a great coffee machine. Repairs and maintenance by dependable technicians. More

by shuedale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
Mar 09, 2023 -

Laurel BMW of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 02, 2023

been coming to this dealership for 19 years,bought 9 cars there and still service 3 cars there.been dealing with jay buis as my service adviser does good work. More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jay buis
Mar 06, 2023 -

Laurel BMW of Westmont responded

Tony, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Laurel BMW of Westmont. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Mar 06, 2023 -

tony responded

your welcome

March 02, 2023

Absolutely excellent, highly competent would not take my BMW anywhere else! Above and beyond! Five star dealership! More

by kevronk
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent service advisors, top rated manager!
Mar 06, 2023 -

Laurel BMW of Westmont responded

Hello Kevronk, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

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