Laurel BMW of Westmont - Service Center

From setting the appointment all the way to receiving my car back, I was treated with respect and professionalism from my advisor Jay B. I can not imagine the whole process going more smoothly. I have had car back, I was treated with respect and professionalism from my advisor Jay B. I can not imagine the whole process going more smoothly. I have had my cars serviced at Laurel BMW for over 15 years, this visit was no different. Laurie,(specifically Jay) has provided reliable repairs together with the right knowledge and expertise to to keep my car performing at its best. More

Dean, was my most recent service tech and I couldn't be happier with my service. Thank you! happier with my service. Thank you! More

Happy with entire experience-right from purchasing brand new X3 three years go.. always eager to help new X3 three years go.. always eager to help More

Always helpful and fully explain work needed to be done. Kept in touch on progress. Kept in touch on progress. More

Service appointment scheduled with ease. Convenient loaner service. Reasonable service costs. Service provided within timeframe. Overall a very pleasant dealership experience. Convenient loaner service. Reasonable service costs. Service provided within timeframe. Overall a very pleasant dealership experience. More

Would really recommend Andy as a service advisor! Really appreciated the text message along the way for updates on my services and letting me know when i was done. Really appreciated the text message along the way for updates on my services and letting me know when i was done. More

I love this dealer, Laurel BMW of Westmont, their staff is very polite, the dealer is very clean, the service is always good, I would never go anywhere else. is very polite, the dealer is very clean, the service is always good, I would never go anywhere else. More

I came in for a simple oil change and micro filter replacement. My car was ready in just under an hour. It was washed and vacuumed, James Randell was very helpful and accommodating. Overall I had a ve replacement. My car was ready in just under an hour. It was washed and vacuumed, James Randell was very helpful and accommodating. Overall I had a very good experience. Very nice and clean dealership, would highly recommend!! More

I can say nothing but superlatives for the service and the people, especially James Randall. Their service is fast and efficient and I knew, and agreed to, all of the work before it was performed. the people, especially James Randall. Their service is fast and efficient and I knew, and agreed to, all of the work before it was performed. More

Glad you asked for my comment. I came in for a simple brake light on, pads needed replacing, fluid low, Blake proceeded to attempt to sell me $4700 worth of mechanical issues. At a I came in for a simple brake light on, pads needed replacing, fluid low, Blake proceeded to attempt to sell me $4700 worth of mechanical issues. At almost $200 per mechanic hour, how do you justify this especially on a used car? I feel sorry for the next consumer you have that is gullible for these marketing antics.. You have guaranteed one thing, I will never ever return! More