Laurel BMW of Westmont - Service Center

Making appointment was simple. Multiple reminders with someone annoying. Appointment was on time and work was done promptly. Price was essentially as promised except for the $60 “s Multiple reminders with someone annoying. Appointment was on time and work was done promptly. Price was essentially as promised except for the $60 “service fee“. Not sure this is necessary, sounds like pure profit. Generally pleased with service. More

Laurel and all other staff was very helpful and polite. It is a great experience every time we come! It is a great experience every time we come! More

The service manager was very helpful. The technician video'd his inspection of the car and narrated his thoughts. This was very innovative and helpful. The technician video'd his inspection of the car and narrated his thoughts. This was very innovative and helpful. More

Great service and very courteous and knowledgeable people. Explained everything my car needed clearly and went over all the costs prior to the work being done. people. Explained everything my car needed clearly and went over all the costs prior to the work being done. More

Great service and attention to detail. Very clear about timelines for service. My only issue is they didn’t have a car to offer when my car stayed at the shop all day. Very clear about timelines for service. My only issue is they didn’t have a car to offer when my car stayed at the shop all day. More

Great customer service and done in timely manner definitely recommend bmw to everyone great job. definitely recommend bmw to everyone great job. More

Thank you Tony for extending great service in an emergency situation! Professional, efficient, and knowledgeable. emergency situation! Professional, efficient, and knowledgeable. More

Andy took care of everything! Very professional and knowledgeable! He is an asset to this service department! Very professional and knowledgeable! He is an asset to this service department! More

Jay Buis was excellent as always, he answered my questions and explained pricing. The dealership was clean and everyone was courteous and j was comfortable waiting in your nice guest lounge. questions and explained pricing. The dealership was clean and everyone was courteous and j was comfortable waiting in your nice guest lounge. More

It’s my local BMW dealer. It was my first service with them because I bought my car 2 months ago.I was extremely satisfied with the service and the way they are treating their It was my first service with them because I bought my car 2 months ago.I was extremely satisfied with the service and the way they are treating their customers.I will keep servicing my vehicle there.Thanks guys,keep it up! More