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Laura Ford of Sullivan - Service Center

Sullivan, MO

4.6
58 Reviews

58 Reviews of Laura Ford of Sullivan - Service Center

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January 16, 2024

The advisor at the ford store is the sweetest person I have had the pleasure of knowing. I have watched her show such kindness to all us older people. thank you for that Laura ford. there are several plac More

by bikerlyfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B Q
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jenn
January 14, 2024

I honestly was not very happy. I was charged over $200 just for them to tell me the car had a bad battery. I could’ve gone to an auto parts shop, which would give me the same infor More

by TroyLarkins
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
B Q
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2024

Had a Bedliner sprayed in looks great. Called for an appointment and they got me in very fast More

by Rjohn2795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
January 08, 2024

The people at Laura Ford were exceptionally helpful with getting me a new key fob since my old key fob no longer worked. I would get to the top of our driveway and my car was suddenly so it could not recogn More

by Taylor Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B Q
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The people that worked at the desks closest to the vehicles
January 06, 2024

Dealership staff was friendly & scheduled my car for recall service quickly. The tech that serviced my vehicle was polite & professional. I would recommend Laura Ford for service to my friends & family. More

by jennykelpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bickmeyer-Tech
January 05, 2024

You guys always have good service! This time I wanted a radiator flush and to check everything else out. You service tech completed an oil change and tire rotation that I had done a co More

by Petervcain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
January 02, 2024

Great customer service with attention to detail and providing the service requested on work order More

by kcole894
Workmanship
Recommend Dealer
Yes
Employees Worked With
Zach Cole
December 20, 2023

I really appreciated that they came to my home to complete the recall. Saved me time . More

by 1ladyelectric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of employee name
December 18, 2023

Our car broke down not far from this dealership. They got us in right away and were able to fix us up. Reasonably priced for the excellent work done! More

by White.danielle.r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Dusty fixed us up
December 11, 2023

Went in for a key to my truck without an appointment and they had one in stock and got it programmed in under two hours. More

by C.A.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts and service
3
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