Laura Automotive of Sullivan, LLC
Sullivan, MO
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The salesman and the entire staff were outstanding. Very knowledgeable and helpful with the vehicle that we purchased. Nathan explain all of the features of our new Ram. Very knowledgeable and helpful with the vehicle that we purchased. Nathan explain all of the features of our new Ram. More
Service Dept. Very poor. Service "writer" took 10 minutes to acknowledge my presence. Thenw proceed to ask "Bud what do you want?" Was called when car was re Very poor. Service "writer" took 10 minutes to acknowledge my presence. Thenw proceed to ask "Bud what do you want?" Was called when car was ready. Waited over 30 minutes to pickup my car. Everything very chaotic and EVERYONE exceptionally rude. I will NEVER have further dealings, of any kind, with any Laura dealerships. More
Listed truck before ready to test drive. Let me drive it with recalls that it could potentially catch fire. Didn’t order parts for recalls when knowing I was coming to pick it up. Did remedy Let me drive it with recalls that it could potentially catch fire. Didn’t order parts for recalls when knowing I was coming to pick it up. Did remedy it by taking parts from another customers order. Detail was beyond half assed. Still trash all over my new vehicle outside hardly clean. Finance guy was awesome. More