Latrobe Chevrolet
Latrobe, PA
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9 Reviews of Latrobe Chevrolet
The salesman we talked to over the phone couldn't have cared less about the vehicle we wanted to purchase. He basically told us there isn't any mark up on the specific vehicle we were looking for, therefo cared less about the vehicle we wanted to purchase. He basically told us there isn't any mark up on the specific vehicle we were looking for, therefore it was obvious there wasn't enough interest in his part due to not making enough money on the sale. He did NOTHING to try to help us whatsoever and was very arrogant. We went to another dealer and came home with a new vehicle at a price we we happy with from a dealership that was OUTSTANDING and very informative and respectful. That dealership would be Bowser Chevrolet in Monroeville Pa. More
2016 Colorado, 57563 Miles. Took in for PA state inspection. Service writer infromed me that brake inspection failed due to rust on fron wheel rotors. I asked if the rotor meas Took in for PA state inspection. Service writer infromed me that brake inspection failed due to rust on fron wheel rotors. I asked if the rotor measurements on the swept area of the rotor were above the minimum. He refused to answer. Loudly he exclaimed that the brake rotors failed due to rust. I asked if the rust impeded the performance of the brakes. He again said the rotors failed inspection due to rust. He said the fix is 1.5 hours and $ 550.00. I told him give me back my truck, Once again hea said LOUDLY brakes failed inspection. Refused to write on invoice that they failed the rotors due to rust on rotor non-swept area. Inspection reprt only said Brake system FAILED. Fact, the rust had nothing to do with brake performance. He used an ABUSIVE METHOD TO UPSELL. Front rotors and pads were replaced later elsewhere, and Latrobe chevy re-inspected truck and issued sticker. This is the kind of captive abuse dished out to unsuspecting and unknowing customers, that gives dealer service dept. a bad name. End result, this service department CAN NOT BE TRUSTED. More
I was visiting my sister and my tire was loosing air and I needed an oil change. I was quoted a price higher than what I was charged. That’s always nice. I needed an oil change. I was quoted a price higher than what I was charged. That’s always nice. More
I had my car picked up at my house on a recall to have it checked out. The service department was told not to do anything until I was called as well as the gentleman that picked up my car. They called me to checked out. The service department was told not to do anything until I was called as well as the gentleman that picked up my car. They called me to tell me that they found nothing wrong but I would have to pay $100 to get my car back. Service assured me at the time of appointment there would be NO charge if they found nothing wrong. I'm not petty and had the money but was not the point. I will never take my car there or purchase a vehicle from that dealership. TERRIBLE EXPERIENCE WOULD NOT RECOMMEND. More