
Lash Chevrolet
Johnstown, OH
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Dishonest and impossible to work with My husband and I bought a truck from out of state. We had it shipped to us via a private transport company. Once we took delivery of the truck, the My husband and I bought a truck from out of state. We had it shipped to us via a private transport company. Once we took delivery of the truck, the truck had 1,289 more miles on it than the contract we signed. Upon notification to Lash, the General Sales Manager (GM) was very rude and at first blamed the transport company, then offering us $100, which to us took ownership of wrong doing. We declined stating that we wanted at least $600 due to the government per diem mileage reimbursement. We were laughed at and told by the GM that he would not give us that amount of money. My husband asked for a set of tow mirrors, we were declined. We asked for running boards, we were declined. The GM had called us back telling us that he would give us $200. We declined. Once we were able to speak to the Owner, Eric Lash, he refused to deal with the situation and put it back on the GM. This entire situation could have easily been resolved if the Lash Chevrolet would have owned up to the wrong doing and have dealt with it in a mature way. When we told the GM that we would report this situation to the BBB, Google Reviews, and the Attorney General's office, he said that he didn't care, "Go ahead and do it." This whole situation could have been avoided if the sales associate would have gotten off his lazy chair to go out and check the physical mileage on the truck when the purchase paperwork was being written up, or that Lash Chevrolet would not permit their employees to drive "for sale" vehicles as daily drivers to put on additional miles on vehicles that are to be purchased by "us" the consumer. We are disgusted on how we were treated when Lash Chevrolet was in breach of contract. I never suggest for anyone to do business with such a dishonest company. We are also in communication with Chevrolet Corporate to notify them of this disheartening situation. More
CAR WAS DROPED WHICH CAUSED DAMAGE TO TRUCK THE CAR WAS PLACED ON A BLOCK WHERE IT FELL OFF AND WAS CAUGHT BY THE LIFT. THE DAMPER ON THRUCK WAS BROKEN AND NOW THERE IS NOISE FROM UNDER THE TRU THE CAR WAS PLACED ON A BLOCK WHERE IT FELL OFF AND WAS CAUGHT BY THE LIFT. THE DAMPER ON THRUCK WAS BROKEN AND NOW THERE IS NOISE FROM UNDER THE TRUCK. THE TRUCK WAS ONLY IN FOR ROUTINE MAINTENCE WHEN THIS HAPPENED. AFTER IT HAPPENED THEY TRIED TO MAKE IT A WARRANTY ISSUE NOT AN ERROR ON THEIR PART. AFTER THIS HAPPENED THEY DIDNT EVEN DRIVE THE TRUCK TO MAKE SURE IT WAS OK. THEY TOLD ME IF I HAD PROBLEMS OR VIBRATIONS TO BRING IT BACK. I NOTICED IT WITHIN 2 MILES FROM THE DEALERSHIP. THE WHOLE THING WAS TERRIBLE SERVICE FROM THE START. THIS WAS A 2014 2500HD WITH 7500 MILES ON IT. More