Lash Chevrolet

Called ahead to try to m set an appointment and confirm the vehicle I was looking for was available, someone asked my name, just can think he didn’t like my accent and me being Latino, this guy answered fr the vehicle I was looking for was available, someone asked my name, just can think he didn’t like my accent and me being Latino, this guy answered from the sales department and told me on the phone “no, not test driving any vehicle tonight, Just get here, fill the credit application and once you get approved and has signed the paperwork, you’ll be able to drive the vehicle”, I explained him that I’m comparing his brand with another competitor since I’m not even know that much about their product, this dude not even offered us to test drive at least a used version of the vehicle, rude as xxxx and not even asked anything about me or why I wanted to test drive the car. I’m not a tire kicker kid, I’m 43 years old and was willing to drive 45 minutes after a long day at work to do business with dealership. Honestly, I can’t believe they have this kind of people handling their phone calls and treating possible customers like they did to me and my wife tonight. Thanks to him, we ended up at Mark Wahlberg Chevrolet on West Broad Street in Columbus. More

Will you trade this vehicle for a 2017 dodge journey if possible thank you for your time possible thank you for your time More

Mark Gibson went extra mile to help us find our car. This is the third brand new vehicle we got from him. From him to Justin Warden in finance, they were great. Go to lash and ask for Mark Gibson. He'l This is the third brand new vehicle we got from him. From him to Justin Warden in finance, they were great. Go to lash and ask for Mark Gibson. He'll be sure to satisfy your needs. More

Gave us inconsistent pricing on new vehicle. Bought elsewhere. Did not follow up as to clarify actual price. Bought elsewhere. Did not follow up as to clarify actual price. More

There have been so many reports for the last six months about low inventory and chips not being available that we had big doubts about leasing a new car this Spring. Our ever-ready salesman Mark Gibson not about low inventory and chips not being available that we had big doubts about leasing a new car this Spring. Our ever-ready salesman Mark Gibson not only got us the car we wanted but found one fully loaded with all features we needed and wanted!! The ease of the deal put the cherry on top! More

I was greeted and helped by super chilled dudes that didn't annoy me or pressure me into anything. The general manger and mechanics were also extremely helpful. This is by far the best dealership I've e didn't annoy me or pressure me into anything. The general manger and mechanics were also extremely helpful. This is by far the best dealership I've ever dealt with. Drove a couple miles outside the city and got a world of difference in customer service! More

Friendly, but beware of CPO vehicles at Lash Chevrolet in Johnstown, OH. A month ago, I bought a 2017 Suburban Premier Certified Pre-Owned, 1-owner local lease (owned/maintained by Lash Chevrolet) and the s Johnstown, OH. A month ago, I bought a 2017 Suburban Premier Certified Pre-Owned, 1-owner local lease (owned/maintained by Lash Chevrolet) and the service engine soon light came on less than a week after purchase (P219B air/fuel imbalance between banks). I mentioned to my salesperson, Greg in response to his follow up customer satisfaction email. I was told the vehicle had sat on the lot for several months, so we both agreed it could be stale fuel. After clearing the code, it returned shortly after. My local GM dealer recommended maintenance that had not been performed at $170 and cleared the code. I asked for help from Lash Chevrolet with this maintenance bill since the problem occured within a few hundred miles of purchase. Lash would only help if I drove the vehicle back to their dealership specifically even though Lash sold the vehicle as a CPO and was supposed to perform all required maintenance prior to the sale. The service engine soon light returned with the same code and has manifested into a dead miss on cylinder 8 with another code P0300 (multiple cylinder misfire). Currently the vehicle is back in service awaiting further work for this issue. In the first month of ownership, I have gotten maybe a week's worth of use out of this $40k+ certified vehicle. Started a file with corporate on this one. More

Local Johnstown resident here, and I'm VERY unhappy with my recent purchase from Lash. I purchased a 2012 Chevy Equinox from them about 6 weeks ago. When we test drove the vehicle we noticed some minor nois my recent purchase from Lash. I purchased a 2012 Chevy Equinox from them about 6 weeks ago. When we test drove the vehicle we noticed some minor noise and squeaking. The salesman said that happens sometimes since the cars sit on the lot without being regularly driven, and that none of their cars make it to the lot without a full inspection blah blah. Since we're in the middle of a pandemic we really haven't driven the car more than a hand full of times in the last 6 weeks and in that time frame the sqeaking continued and the check engine light came on. We took the car to a trusted mechanic here in Johnstown that we've known for years and they found the following issues with the car: 1. Shocks & struts were toast, which ruined all 4 tires. 2. The check engine light was an evap error. The mechanic let us know that there was NO WAY Lash's inspection would not have caught this. He thinks it's likely Lash cleared the code without fixing the issue. Total $1700 in repairs. We called Lash and spoke to a manager. They said they would check their inspection records and call us back. We never got a call back. More

Dishonest and impossible to work with My husband and I bought a truck from out of state. We had it shipped to us via a private transport company. Once we took delivery of the truck, the My husband and I bought a truck from out of state. We had it shipped to us via a private transport company. Once we took delivery of the truck, the truck had 1,289 more miles on it than the contract we signed. Upon notification to Lash, the General Sales Manager (GM) was very rude and at first blamed the transport company, then offering us $100, which to us took ownership of wrong doing. We declined stating that we wanted at least $600 due to the government per diem mileage reimbursement. We were laughed at and told by the GM that he would not give us that amount of money. My husband asked for a set of tow mirrors, we were declined. We asked for running boards, we were declined. The GM had called us back telling us that he would give us $200. We declined. Once we were able to speak to the Owner, Eric Lash, he refused to deal with the situation and put it back on the GM. This entire situation could have easily been resolved if the Lash Chevrolet would have owned up to the wrong doing and have dealt with it in a mature way. When we told the GM that we would report this situation to the BBB, Google Reviews, and the Attorney General's office, he said that he didn't care, "Go ahead and do it." This whole situation could have been avoided if the sales associate would have gotten off his lazy chair to go out and check the physical mileage on the truck when the purchase paperwork was being written up, or that Lash Chevrolet would not permit their employees to drive "for sale" vehicles as daily drivers to put on additional miles on vehicles that are to be purchased by "us" the consumer. We are disgusted on how we were treated when Lash Chevrolet was in breach of contract. I never suggest for anyone to do business with such a dishonest company. We are also in communication with Chevrolet Corporate to notify them of this disheartening situation. More

CAR WAS DROPED WHICH CAUSED DAMAGE TO TRUCK THE CAR WAS PLACED ON A BLOCK WHERE IT FELL OFF AND WAS CAUGHT BY THE LIFT. THE DAMPER ON THRUCK WAS BROKEN AND NOW THERE IS NOISE FROM UNDER THE TRU THE CAR WAS PLACED ON A BLOCK WHERE IT FELL OFF AND WAS CAUGHT BY THE LIFT. THE DAMPER ON THRUCK WAS BROKEN AND NOW THERE IS NOISE FROM UNDER THE TRUCK. THE TRUCK WAS ONLY IN FOR ROUTINE MAINTENCE WHEN THIS HAPPENED. AFTER IT HAPPENED THEY TRIED TO MAKE IT A WARRANTY ISSUE NOT AN ERROR ON THEIR PART. AFTER THIS HAPPENED THEY DIDNT EVEN DRIVE THE TRUCK TO MAKE SURE IT WAS OK. THEY TOLD ME IF I HAD PROBLEMS OR VIBRATIONS TO BRING IT BACK. I NOTICED IT WITHIN 2 MILES FROM THE DEALERSHIP. THE WHOLE THING WAS TERRIBLE SERVICE FROM THE START. THIS WAS A 2014 2500HD WITH 7500 MILES ON IT. More