Lasco Ford - Service Center

Great service Everyone treats you great. They really go out of there way to make you feel welcome and like you really are important to them. Which I really can appr Everyone treats you great. They really go out of there way to make you feel welcome and like you really are important to them. Which I really can appreciate since I work in sales and can understand how some customers demands can get. I’ve never once seen anyone in the service department do anything but smile, be courteous, and do a great job. It’s nice having a great ford dealership nearby like this one to get work done on your vehicle. More

Satisfied customer Very friendly staff and serviced quickly. Love the car wash. Easy access to service center. Serviceman was very informative about everything being don Very friendly staff and serviced quickly. Love the car wash. Easy access to service center. Serviceman was very informative about everything being done to my vehicle. Really like Lasco More

Excellent service visit The team at lasco chase down the squeaky noise on my windshield wipers that have been bothering me for weeks great job great service great follow up The team at lasco chase down the squeaky noise on my windshield wipers that have been bothering me for weeks great job great service great follow up More

Review The Lasco team is always striving to make me happy as their customer. From sales to service and everything in between they go above and beyond. I’ll r The Lasco team is always striving to make me happy as their customer. From sales to service and everything in between they go above and beyond. I’ll return to Lasco Ford for every car from here on out! More

Oil Change Issues Until this most recent visit my experiences at Lasco have been 5 stars. This latest one however left me a little disappointed. They did the full ser Until this most recent visit my experiences at Lasco have been 5 stars. This latest one however left me a little disappointed. They did the full service oil change and 40K service timely, however when I got in the car to head to work, noticed a few things that left me under-whelmed. First, they washed the car which was fine, but it appears the driver-side door was not fully closed when they did it as the arm rest was wet, water in the storage compartments at the bottom of the door, and water dripping from the rubber trim at the top of the door jam. There was a greasy smudge on the steering wheel air bag, and then as I got on the freeway I noticed another grease smudge on the top of the driver's door, on the light gray fabric. Whoever was moving my car around was clearly not careful at all with keeping my car clean. More

If you can't fix a door handle for $400 I dropped my car off for a couple of minor repairs. They didn't touch it for 4 days. Finally I just told them to replace the door handle and the int I dropped my car off for a couple of minor repairs. They didn't touch it for 4 days. Finally I just told them to replace the door handle and the intermittent wipers. A week later they replaced a relay for the wipers but they had installed the wrong color door handle. Then they lied and said that door handles always have to be custom painted, but their paint guy was off that day (Monday). So I now have 1 black door handle and 3 silver. They charged me $400 and didn't even put the interior door panel back on. Avoid this place at all costs. I could have literally taken my car anywhere and gotten in back 2 days later with everything fixed for less than the money they stole from me. More

Worst experience ever This is the worst company and service dealership i have ever experienced or could imagine anyone experiencing. In november 2017 i purchased and paid c This is the worst company and service dealership i have ever experienced or could imagine anyone experiencing. In november 2017 i purchased and paid cash for a brand new 2018 ford raptor roughly 83,000 cash with every option offered. Additionally, i bought the extended warranty platinum service plan and many more options. In January i brought the truck in for service to Lasco ford and because the service rep there told me they could put different ford performance parts on my truck that wouldn't void my warranty and would increase my trucks performance. this sounded great so i prepaid them over 8000 cash for these different tunes. keep in mind this place is 2 hours away from house and i own a small business and work my butt off over 80 hours a week and when i am not there i lose revenue. since that time my truck is approaching around 130 days that it has been in service on 9 or 10 different trips. Finally my engine blew last week and almost blew up on the expressway and i can hardly get a response from them so i had to get my own rental which i have rental coverage through ford plan. ford has also denied my lemon law claim and more so now i will have to go through arbitration lawyers to sue them both! i will not let this go as it was my dream truck and i paid so much money for this truck and they have treated me like crap. I have decided it is either time this is made right like now or I will be entering a lawsuit against them More

Lift Kit & New Shoes for 2017 F-250 Was considering a lift for my new 2017 F-250 Lariet 4x4. Overall, a tremendous experience. Steve Devine from the dealership was most helpful, took Was considering a lift for my new 2017 F-250 Lariet 4x4. Overall, a tremendous experience. Steve Devine from the dealership was most helpful, took time explaining options for a lift vs a level, asked me questions and offered me suggestions to consider. Never felt pressured as he shopped for some rims/tires that would compliment the Blue Jean colored truck. The service team was excellent - work done very professionally and I highly recommend their expertise. Julie was very helpful in setting me up with a loaner as the project took a couple of days. After picking up the truck, I even received a follow up from Steve asking how my trip home went (when does that happen?). I really couldn’t be happier with the looks and the 4” lift is perfect. This truck may turn more heads than my supercharged Mustang....... More

Bluetooth restore Steve Devine did a great job handling my problem. He did a preliminary check immediately to determine whether it had a hardware malfunction, which it Steve Devine did a great job handling my problem. He did a preliminary check immediately to determine whether it had a hardware malfunction, which it did and needed further attention. On the other side it was very upsetting to pay $3000 for a complete care package from Lasco when I purchased the car new, and have to pay this repair out of pocket for a malfunction in the car’s computer system. The problem was no fault of mine. It was a Ford thing!! I’m rating the service center low because it’s a product of Lasco’s system that involves every aspect of the business. Other areas have not been satisfactory in my opinion. More

Great work Had a very good experience here at Lasco. My service advisor Steve Devine was a great help. His knowledge of cars was very apparent when speaking with Had a very good experience here at Lasco. My service advisor Steve Devine was a great help. His knowledge of cars was very apparent when speaking with him. Dealerships need more people like Steve working for them. More