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Lasco Ford - Service Center

Fenton, MI

3.3
94 Reviews

94 Reviews of Lasco Ford - Service Center

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October 11, 2023

Very poor service department oil change takes 2 1/2 hours and Every time they put shield on correctly under car or truck More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
September 29, 2022

Quick and quality service was done timely. Personal we’re effective and through all the way till it was time to pick it up More

by mwlfever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Gewirtz, Steve Devine
August 07, 2022

My car was due for 20000 mile service. The service rep was Matt White.He was very nice.He treated me like family.I bought my 2020 edge there and I am very happy with it.Buying my vehicle More

by delahayestan56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt White
Aug 07, 2022 -

delahayestan56 responded

I have always been happy with servicing my cars at Lasco Ford of Fenton.

Aug 07, 2022 -

delahayestan56 responded

I will be back.

March 31, 2022

Tried to bring my 2021 explorer in for prepaid service maintenance. Asked about a service bulletin on the transmission which I knew was out, and was told, 'they don't do that' and that 'Ford doesn't pay t More

by nevertoreturn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
grey short hair - looked dyed
March 18, 2022

After spending $800. in service you couldn't even wash my Flex before you gave it back ? More

by twalls172346
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Devine
January 27, 2022

I recently took my 2019 Ford Flex to Lasco's service department for a couple of warranty issues. The gentleman who worked with me named Bruce . It was my first visit so he helped me get my car registe More

by Analiese and Neal F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce
September 07, 2021

Customer service is terrible, the thousands of dollars I have spent in service on my 2013 Deisel super duty plus buying a set of tires from lasco apparently doesn’t make them try any harder, will not take m More

by Amie2018!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Natalie
July 11, 2021

Dealership was fine but last service appointment less than desirable. Based on service experienceni am seriously considering going to a different dealership for next car purchase First oil change with More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Devine
March 30, 2021

Horrible customer service!! The service department is horrible! Have tried to set up an appointment for a recall twice an was never contacted. Left a message for the service manager never heard from him. More

by 7492
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department manger
October 09, 2020

I have a 2014 Focus with transmissions Issues and Tucker took care of me. Thanks Tucker for great customer service! I can count on Tucker with a smile! More

by cncmio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tucker Blaney
2
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