Lasco Ford

Great service Everyone treats you great. They really go out of there way to make you feel welcome and like you really are important to them. Which I really can appr Everyone treats you great. They really go out of there way to make you feel welcome and like you really are important to them. Which I really can appreciate since I work in sales and can understand how some customers demands can get. I’ve never once seen anyone in the service department do anything but smile, be courteous, and do a great job. It’s nice having a great ford dealership nearby like this one to get work done on your vehicle. More

Satisfied customer Very friendly staff and serviced quickly. Love the car wash. Easy access to service center. Serviceman was very informative about everything being don Very friendly staff and serviced quickly. Love the car wash. Easy access to service center. Serviceman was very informative about everything being done to my vehicle. Really like Lasco More

Excellent service visit The team at lasco chase down the squeaky noise on my windshield wipers that have been bothering me for weeks great job great service great follow up The team at lasco chase down the squeaky noise on my windshield wipers that have been bothering me for weeks great job great service great follow up More

Review The Lasco team is always striving to make me happy as their customer. From sales to service and everything in between they go above and beyond. I’ll r The Lasco team is always striving to make me happy as their customer. From sales to service and everything in between they go above and beyond. I’ll return to Lasco Ford for every car from here on out! More

Lack of motivation I want to purchase a lifted truck and saw their videos on line. They have nice vehicles. However, Paul Zagman and their lease sales manager do not ret I want to purchase a lifted truck and saw their videos on line. They have nice vehicles. However, Paul Zagman and their lease sales manager do not return phone calls. I called each of them more than once. They specifically say call them! Sad! Do not use them More

Oil Change Issues Until this most recent visit my experiences at Lasco have been 5 stars. This latest one however left me a little disappointed. They did the full ser Until this most recent visit my experiences at Lasco have been 5 stars. This latest one however left me a little disappointed. They did the full service oil change and 40K service timely, however when I got in the car to head to work, noticed a few things that left me under-whelmed. First, they washed the car which was fine, but it appears the driver-side door was not fully closed when they did it as the arm rest was wet, water in the storage compartments at the bottom of the door, and water dripping from the rubber trim at the top of the door jam. There was a greasy smudge on the steering wheel air bag, and then as I got on the freeway I noticed another grease smudge on the top of the driver's door, on the light gray fabric. Whoever was moving my car around was clearly not careful at all with keeping my car clean. More

Another Great Experience We have purchased 4 other cars from Lasco, this time I was just looking at a truck that I had seen on the web site. I was met out in the lot by Scott We have purchased 4 other cars from Lasco, this time I was just looking at a truck that I had seen on the web site. I was met out in the lot by Scott Skalski, we began to talk, told him I was not expecting to really make a purchase, but we went inside began chatting, he is very personable ,knowledgeable and no pressure. I laid out my perimeters on what I could afford, after several times with the finance people we could not come to my terms. I thanked Scott for his time, but Scott never gave up on the deal, A few weeks later he contacted me and said they would like to try again, however again it was just short of what I could do. Again Scott did not give up, he made a suggestion so we tried that and the finance team came through. They were able to get the payment I desired so when we were closing the deal the rate got even better. Scott walked us through the sale from start to finish, in our book he is top notch and look forward to working with him and the Lasco team in the future. More

Terrible I drove to this dealership from over three hours away and was told that the price of the suv I was interested in would be able to be negotiated a litt I drove to this dealership from over three hours away and was told that the price of the suv I was interested in would be able to be negotiated a little. When I arrived at the dealership the salesman I was talking with that morning was gone. When we test drove the suv it was very dirty inside, in my opinion for a certified vehicle. The new salesman was nice then I gave an offer for this car that he presented to his boss. The boss came out and says that there is absolutely no room for negotiation. So we walked out. Good news is I drove down the road and bought the same car a year newer with less miles for the price I offered. More

Sales Everyone there tries so hard to sell you a car. At no point did I feel like a valued customer or they understood what I was looking for. I chatted onl Everyone there tries so hard to sell you a car. At no point did I feel like a valued customer or they understood what I was looking for. I chatted online with someone for about 3-5 minutes and instantly knew from their word choice that I didn't want to deal with them so I called the number hoping to get connected with a different sales person. I did and on the phone they sounded on the border of trying to be helpful or trying to find the best way to sell me a vehicle. I went in for my appointment to test drive a vehicle and quickly found out it was the latter. First vehicle went off with out a hitch. Second vehicle he checked about half a dozen cars and all of their batteries were dead. He said it'll just take a couple minutes to jump one and off we go. About 5 min in waiting in the cold I offered to just come back another day. He assured me it would just be another couple of minutes. While waiting I read the sticker on the car. It was the wrong engine I specifically asked to test drive. I should have left at this point, but I figured after all this why not just give it a try. Ended up being a waste of my time. While leaving I told the sales rep that was helping me I honestly wasn't fond of either of the cars, but maybe I would come back to test drive the right one I asked about another day. Within 5 days from being there I was contacted 3 times by the dealership not a single time did they mention the issues about the dead battery, waiting in the cold to jump the car or apologize about it.. I understand following up, but this is excessive and just makes me feel like a target to be sold a car and not a customer they are legitimately trying to help match with the right vehicle for them. More

No Ethics Bear with me a moment, please. My mom, who is 84 and is diagnosed with dementia, managed somehow to buy a new Ford Focus end of October. She traded in Bear with me a moment, please. My mom, who is 84 and is diagnosed with dementia, managed somehow to buy a new Ford Focus end of October. She traded in the new ford that she bought, from Lasco, April 29th. Mom cannot operate a cell phone, complete a sentence or write a sentence. But still they managed to sell her a new car. (Yes, we were in process of trying to sell the trade in. She supposedly forgot she was not to drive anymore). She was so coherent while getting 'a great deal' from Andy that they had to write, in bright green highlighter "Find title for Ford Focus. Big green paper from the state" on the sale envelope. The sales managers basically said my 'best bet' would be to sell it myself. But, well, depreciation and everything... I would have to pay off the balance. I was not offered a business card by the sales manager that I spoke to on December 3rd. They did offer me a bottle of water. I honestly cannot comprehend how they could sell this woman a new vehicle in her state. And then when her medical condition is pointed out to them, all I get is 'I'm sorry." Really?? I have tried several times to reach Matt Lasco , but he never seems to be in. Must be off counting his money from all the great trade in's from little old ladies they swindled? Oh - and they did not only sell mom two vehicles in one year. They have sold her THREE new vehicles in less than two years. I would give them a negative star, but its not an option. More