
Larson Toyota of Tacoma
Tacoma, WA
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I was not particularly impressed with the dealership itself because I felt pressured to buy the minute I walked into the doors. I left feeling very dissatisfied. I came in to look one more time a couple itself because I felt pressured to buy the minute I walked into the doors. I left feeling very dissatisfied. I came in to look one more time a couple days later when I was approached by Michael Sims. Michael, from the beginning was very genuine and personable. He knew a lot about the cars located at the dealership and which ones would fit in my price range. I was impressed with his knowledge of the vehicles unlike the first dealer I had talked to previously. He knew what monthly payment I could afford and really worked to keep my car purchase in budget. I appreciate the way in which he understood my financial needs and worked with me to get me a great vehicle in the price range I was looking for. I ended up purchasing a Toyota Corolla from Michael and had an amazing experience from initial looks, test drive, configuring of a fair price, and finally moving into financing my vehicle. Michael won me over with his upbeat personality, high energy, honesty, and integrity. You will know from the moment you meet him that he has your best interest in mind and will get you out the door with a great deal. For him it is about building a relationship and client base. I, without a doubt, would recommend working with Michael Sims for any future purchase of a new or used vehicle. Any location would be lucky to have him on their sales floor. I will be sure to use him again when I make a future car purchase. More
I'm taking the time to post this review because I am so impressed with my recent experience purchasing my new Toyota Tacoma. I really enjoyed my experience at this dealership and more specifically work so impressed with my recent experience purchasing my new Toyota Tacoma. I really enjoyed my experience at this dealership and more specifically working with Andrew McDougall. I started my sales process online with Andrew, and he was extremely quick to respond to my initial questions and provide all the details I needed to make a decision to make the long trip down to Tacoma from Kirkland to look at trucks. (there are many other dealerships much closer to me, but I was very impressed with Andrew's online demeanor and speed in getting back to me, so we took the day to go to Tacoma) When I arrived at the dealership, I knew the vehicle I wanted, had my financing in place, (although the finance team- thank you DJ- secured a rate 1.25% better than mine) max payment/purchase price in mind, etc. so I wanted to move quickly and get this done. I let Andrew know upfront my time limitations and desire to move quickly, and instead of playing games he simply responded and worked his tail off to get everything set up within my limited time frame, which he did. The price negotiations were easy and straightforward. I feel like I got a good deal and the guys made money for their work. Win win. Nice and easy. Andrew even let me use his computer while we were waiting for the final paperwork to be drawn up so I could respond to a client who needed my help last minute. Awesome! DJ handled our financing and extended warranty process. I have purchased cars in the past and if you have as well you might be like me: I dread this part- the final signing where you go into the warranty folks office to hear about endless add-ons, buy this, buy that, add on this, check out this sweet protectant, etc. DJ certainly showed us extended warranty options (which we purchased) as well as some additional items, but didn't take all day about it and made the process simple and non-salesy. I appreciated this. Overall, an excellent experience and I got the exact vehicle I wanted. Nice job guys, thanks again! Saul and Cory Bailey More
Michael was great to work with. Personable, high integrity, straight forward guy. Would recommend him to others looking for a fair deal on a car. integrity, straight forward guy. Would recommend him to others looking for a fair deal on a car. More
Outstanding customer service at Larson Toyota - really pleasant, knowledgeable staff who love their cars & enjoy showing them off. No pressure ever. In fact, we actually had fun! Our college student bough pleasant, knowledgeable staff who love their cars & enjoy showing them off. No pressure ever. In fact, we actually had fun! Our college student bought a sweet 2014 Scion with some must-have dealer added features for a good price (even on TrueCar). Better yet, Larson gave us a great financing rate - even better than our insurance company who thought they could beat it (they were wrong). At signing, the only add-on proposed was Toyota's extended warranty, which was too good to pass up, plus it painlessly lowered monthly payments while increasing resale appeal. Learned a whole lot about Toyotas & how they take care of their cars & customers long after purchase - had a great time talking with David & Tyler - really appreciated DJ's straightforward professionalism - and very grateful for Larson Toyota giving us such a great financing rate. Thanks!! More
Came in with a certain car in mind, drove off with a different one entirely, and I couldn't be happier. Great service and great cars. I recommend the Scion model. different one entirely, and I couldn't be happier. Great service and great cars. I recommend the Scion model. More
We are very satisfied and happy with our experience dealing with Omma at Larson Toyota. He was super professional, patient with our questions, and spent a long time going over different options that m dealing with Omma at Larson Toyota. He was super professional, patient with our questions, and spent a long time going over different options that might work for our budget and needs. Throughout, he was not pushy and didn't try to "hard sell" us, which was really important in our decision to buy from this dealer. We'll recommend this dealership to our friends. Thanks so much for the help, Omma! More
Michael was very quick, compassionate, knowledgable, and didn't stop until I was approved. After having a bad experience at a previous dealer I was ready to give up on my chances for a new car. Michael fo didn't stop until I was approved. After having a bad experience at a previous dealer I was ready to give up on my chances for a new car. Michael found the way to get me into a 2013 toyota corolla. I love it. I was in no mood to look for a car that day and thought i may be jumping the gun a little with such a huge purchase, but the next day when my stress had cleared up some I was so happy to drive my new car to work. Life is good! Thank you Michael. :) More
Great person to work with. He was personable and considerate to our needs. He got our payment to where we needed it. Very good sales person, we went in there only looking and he sold us the car the considerate to our needs. He got our payment to where we needed it. Very good sales person, we went in there only looking and he sold us the car the first day looking. More
Bobby was very helpful and did a great job helping me find the car I wanted! I love my new corolla. He went out of his way to make it easy and I appreciated that. find the car I wanted! I love my new corolla. He went out of his way to make it easy and I appreciated that. More
What a great experience purchasing our new car at Toyota of Tacoma!!!! Andrew and Tom were such a pleasure to work with. Thank you both and your wonderful staff for such a rewarding experience! of Tacoma!!!! Andrew and Tom were such a pleasure to work with. Thank you both and your wonderful staff for such a rewarding experience! More