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Larson Ford - Service Center

Lakewood, NJ

5.0
149 Reviews

149 Reviews of Larson Ford - Service Center

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July 02, 2024

Chris in service is always professional and knowledgeable. My appointment was prompt and service was perfect. Tech picture texts are helpful. More

by dragnslayr02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Larson Ford responded

We're glad to hear Chris and the Larson Ford service team provided a professional and efficient experience. Thanks for sharing your feedback!

June 26, 2024

When I walked into the dealership I saw greet by John . He was nothing but nice and very knowledgeable. He kept me informed the whole time that they had my car. I was very happy with the service. More

by Alheinemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Larson Ford responded

Alheinemann, we're delighted to hear that John provided you with excellent service at Larson Ford. Thanks for sharing your positive experience!

June 26, 2024

Prompt service and review of problem areas for your vehicle. Service by John was blawless. More

by Johnbld
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Larson Ford responded

Thank you for leaving Larson Ford a five-star review and giving a shoutout to John. We will pass your positive words along. See you next time!

June 06, 2024

Easy to make appointments. Quick inspection and maintenance times. Knowledgeable of services and extras related to my vehicle. Pleasant wait time. More

by Kegger00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert F. Barranger Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Kaiser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Casey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fairgrieve
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Blair
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Larson Ford responded

Thanks for sharing your experience! We're glad to hear that our team at Larson Ford provided quick and knowledgeable service. We appreciate your feedback and look forward to serving you again!

May 10, 2024

Service was efficient and the job was done correctly the first time. I was treated with dignity and respect and i look forward to my next visit. Chris Mercer was an absolute professional. More

by artvandlay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Larson Ford responded

We're delighted to know that you had an efficient and respectful service experience with Chris at Larson Ford. Your kind words are greatly appreciated, and we look forward to your next visit!

April 21, 2024

Chris took care of all my needs didn’t push me on anything I did not need! More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Larson Ford responded

George, it makes our day to hear that you enjoyed working with Chris at Larson Ford! Have a great day!

April 19, 2024

Larson Ford did a great job. They detected the problem and solved it. Everyone was pleasant to work with. They identified a recall and took care of it. More

by Johnpike333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Larson Ford responded

We're glad to know our team at Larson Ford was able to detect and solve the problem for you. Thanks for acknowledging their hard work!

April 11, 2024

Larson Ford Service Department is absolutely outstanding. All work is professional and 100% . Everyone treats me like a friend. Will not take my Lincoln anywhere else . More

by bruce.gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Larson Ford responded

Bruce - We're delighted to know that you've had such a positive experience with our service department at Larson Ford. It's great to see your trust in us for maintaining your Lincoln! We appreciate the support and look forward to seeing you next time.

April 10, 2024

Excellent work excellent service excellent people They were on time did what they said they would do and they did an excellent job More

by Billie262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert F. Barranger Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Larson Ford responded

We're delighted to know that you had an excellent experience with us at Larson Ford! Our team always aims to deliver top-notch service and we're glad it showed. Thanks for the positive feedback!

March 29, 2024

Quick and efficient service. John was excellent, he kept me informed of the whole process. I would highly recommend. More

by Trcblck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Larson Ford responded

We're glad to know you found our service at Larson Ford quick and efficient! It's great that John kept you well-informed throughout the process. Thanks for recommending us, we appreciate it!

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