Back

Larson Ford - Service Center

Lakewood, NJ

5.0
157 Reviews

157 Reviews of Larson Ford - Service Center

Sort by
November 09, 2019

A pleasant experience Brought my vehicle in for a few issues and through the tech checking found a few others. Everything went well this time. Only issue I have is it it th More

by detret76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Larson Ford responded

We are glad you had a positive experience! Our team appreciates the feedback!

November 08, 2019

Working with my service rep Mitch is always a pleasure. I have dealt with other reps at this dealership, but Mitch has been the one I always ask for. More

by Dgbeth
Recommend Dealer
Yes
Employees Worked With
Mitch Sperling
Nov 08, 2019 -

Larson Ford responded

Thank you for the outstanding feedback! We are always happy to assist!

November 07, 2019

Excellent Larson Ford has always treated me well. I am very comfortable taking my car in to be serviced. They are always available when I need them. Thank More

by FORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Sperling
Nov 07, 2019 -

Larson Ford responded

We are glad you had a positive experience! Our team appreciates the feedback!

October 03, 2019

Good service, as usual. I came in for my regular 'The Works' service and asked that a couple of problems be addressed. One window had a control problem and the car was pulli More

by BEL53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Sperling
Oct 03, 2019 -

Larson Ford responded

We appreciate the excellent feedback! Our team is looking forward to your next visit!

October 03, 2019

Service Excellent services fast and to the point getting the job done. Always available when you need them for services or for sales. I truly enjoy having my More

by Eagles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Sperling
Oct 03, 2019 -

Larson Ford responded

Thank you for the excellent 5-star review! We are looking forward to your next visit!

October 02, 2019

Lousy Poor Customer service. Service person was angry because I was early. Nothing more to say. Very disappointed in service. Blah, blah, blah......and More

by ljo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I don't remember
Oct 03, 2019 -

Larson Ford responded

We’re very sorry to hear about your experience with us! I‘m personally looking into the details of your visit. Can you please call me so I can gather more information? Thank you! Louis Pagano Service Director 732-363-8100 ext. 512

September 24, 2019

Recall service Excellent service from making an appointment to having car services. Having a car shuttle me back and for to my home was a tremendous helo. More

by Njshore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I did not get the driver's name but he was prompt and we had a great chat
Sep 25, 2019 -

Larson Ford responded

Thank you for the outstanding review! We are always happy to assist!

September 23, 2019

Great service! Service was great. Had no problem setting up appointment for a time that was convenient for me. Waited for my vehicle and the service didn't take lo More

by Pat D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Larson Ford responded

Thank you for the amazing 5-star review!

September 23, 2019

Service was great Speedy and friendly service pleasant waiting area. Overall a great experience Had to cancel first appointment and they rescheduled me with no probl More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Sperling
Sep 24, 2019 -

Larson Ford responded

We are glad you had a great experience! We are looking forward to your next visit!

September 19, 2019

Bad transmission Ford Transit We sent our 2015 Ford Transit we bought new from Larson Ford in after it suddenly broke down on the parkway. The truck would not move at all. Larson F More

by American plumber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sep 23, 2019 -

Larson Ford responded

I’m sorry to hear about your experience with us! Can you please contact our management directly so I can gather more information regarding your visit to our dealership? Thank you! Louis Pagano Service Director 732-363-8100 ext. 512

...
13
...