Larson Ford - Service Center
Lakewood, NJ
157 Reviews of Larson Ford - Service Center
A pleasant experience Brought my vehicle in for a few issues and through the tech checking found a few others. Everything went well this time. Only issue I have is it it th Brought my vehicle in for a few issues and through the tech checking found a few others. Everything went well this time. Only issue I have is it it the third time for the issue with the clutch (shuddering). More
Working with my service rep Mitch is always a pleasure. I have dealt with other reps at this dealership, but Mitch has been the one I always ask for. have dealt with other reps at this dealership, but Mitch has been the one I always ask for. More
Excellent Larson Ford has always treated me well. I am very comfortable taking my car in to be serviced. They are always available when I need them. Thank Larson Ford has always treated me well. I am very comfortable taking my car in to be serviced. They are always available when I need them. Thank You {arson Ford More
Good service, as usual. I came in for my regular 'The Works' service and asked that a couple of problems be addressed. One window had a control problem and the car was pulli I came in for my regular 'The Works' service and asked that a couple of problems be addressed. One window had a control problem and the car was pulling to the right. Everything was taken care of quickly and throughly. The only negative I can say about my visit is that the ladies room could use a really good cleaning. While this has no impact on the service itself, it would make future visits more pleasant. More
Service Excellent services fast and to the point getting the job done. Always available when you need them for services or for sales. I truly enjoy having my Excellent services fast and to the point getting the job done. Always available when you need them for services or for sales. I truly enjoy having my car serviced there, More
Lousy Poor Customer service. Service person was angry because I was early. Nothing more to say. Very disappointed in service. Blah, blah, blah......and Poor Customer service. Service person was angry because I was early. Nothing more to say. Very disappointed in service. Blah, blah, blah......and so on. More
Recall service Excellent service from making an appointment to having car services. Having a car shuttle me back and for to my home was a tremendous helo. Excellent service from making an appointment to having car services. Having a car shuttle me back and for to my home was a tremendous helo. More
Great service! Service was great. Had no problem setting up appointment for a time that was convenient for me. Waited for my vehicle and the service didn't take lo Service was great. Had no problem setting up appointment for a time that was convenient for me. Waited for my vehicle and the service didn't take long at all. More
Service was great Speedy and friendly service pleasant waiting area. Overall a great experience Had to cancel first appointment and they rescheduled me with no probl Speedy and friendly service pleasant waiting area. Overall a great experience Had to cancel first appointment and they rescheduled me with no problem Thank You More
Bad transmission Ford Transit We sent our 2015 Ford Transit we bought new from Larson Ford in after it suddenly broke down on the parkway. The truck would not move at all. Larson F We sent our 2015 Ford Transit we bought new from Larson Ford in after it suddenly broke down on the parkway. The truck would not move at all. Larson Ford looked at the truck and determined the transmission was bad and the truck was 4 K miles out of warranty. They told us that Ford would pay $1,200 toward the replacement and the repairs would cost be $4600 out of pocket for us to pay. When they called to say the truck was ready the cost was $350 more then expected because they said the control arm bolts were seized and could not be disconnected so they cut them out. Overall we are very disappointed we had to pay the amount we did on a 3 year old truck barley out of warranty. More