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Larson Ford - Service Center

Lakewood, NJ

5.0
149 Reviews

149 Reviews of Larson Ford - Service Center

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February 22, 2025

Very professional and courteous staff Work was done in a timely matter Will go back for future service More

by Chrishernan57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Great dealership and sales and service department. Thy are knowledgeable and extremely helpful .. thank yiu More

by donnasilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tomaselli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Larson Ford responded

Thank you for the kind words about our team at Larson Ford! We're delighted to hear that our sales and service departments provided knowledgeable and helpful assistance. We appreciate your support!

February 12, 2025

I have been a customer of Larson for over 20 years. The sales team is caring and professional in every aspect of the sales process. My recent experience with the service team proves this is a complete More

by Golden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Porbansky
Feb 12, 2025 -

Larson Ford responded

Thank you for being a loyal customer of Larson Ford for over 20 years! We're delighted to hear that both our sales and service teams, especially Chris, have consistently provided outstanding experiences. We look forward to continuing to serve you in the future!

February 05, 2025

Everyone was helpful and efficient . A great experience going to Larsen ford the best one I've had after years of purchasing/ leasing from other dealers More

by herrlisa9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Larson Ford responded

We're delighted to hear that your experience at Larson Ford was the best you've had! Thank you for stopping by to share your glowing review with us!

January 28, 2025

Chris and the service team at Larson are professionals who are passionate about delivering superior customer service More

by Tom G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Larson Ford responded

Tom, we're delighted to hear that Chris and the Larson Ford service team provided you with exceptional customer service. Thank you for sharing your experience!

January 14, 2025

Great service and communication with me. New pickup service and delivery makes it easier to get my vehicle in for service More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Larson Ford responded

We're delighted to hear that our new pickup and delivery service made things easier for you at Larson Ford. Thanks for sharing your positive experience with us!

January 10, 2025

Chris is a great person to deal with. He speaks to you not down. He we t the e tra yard to contact me during the day to keep me updated. Which is something new for me. I've been to many More

by gilliswm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Finamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Larson Ford responded

Thank you for sharing your experience with Chris and the team at Larson Ford! We're delighted to hear that our service stood out, especially in keeping you updated throughout the process. We appreciate your trust and look forward to serving you in the future!

January 08, 2025

I received timely updates with no sales pressure from the service team. And all work was completed exactly as expected. More

by rm051488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Larson Ford responded

We're delighted to hear that our service team at Larson Ford provided timely updates and met your expectations without any sales pressure. Thank you for sharing your experience!

Jan 09, 2025 -

rm051488 responded

It was a pleasure using your dealership for my service.

December 03, 2024

Chris from service is the best. Best prices in town. Definitely recommend for all service More

by kkat955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Larson Ford responded

Thank you for trusting Chris and Larson Ford with your business!

December 02, 2024

I went today for the first time for a Warranty issue with my 2025 Ford Explorer and was extremely impressed with the service, attention and professionalism. You restored my faith in Ford Warranty Services. K More

by rsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Sperling
Dec 03, 2024 -

Larson Ford responded

We're delighted to hear that your first visit for a warranty issue with your 2025 Ford Explorer was impressive here at Larson Ford. Thank you for trusting us and sharing such positive feedback about our service and professionalism! We'll keep up the good work!

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