
Larson Ford
Lakewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,059 reviews
I was pleased by the way the Larson staff, particuliarly Sean Downey and Tammy, handled my transaction and presented themselves. They definitely stood out from the rest of the dealers. Their price was amo Sean Downey and Tammy, handled my transaction and presented themselves. They definitely stood out from the rest of the dealers. Their price was among the best and very competitive. They handled themselves with honesty and integrity and never tried any of the sleazy tactics that you encounter at many car dealershis today. I would recommend a purchase here anytime. More
I recently inquired about leasing a new Ford Explorer, it was late on a Friday night. Sean Downey provided a prompt response via e mail and followed up with a call in the morning. It was refreshing to see t was late on a Friday night. Sean Downey provided a prompt response via e mail and followed up with a call in the morning. It was refreshing to see that there are car dealers out there that care about thier customers. I would recommend shopping at Larson Ford. More
I desparately needed a new car after my car died and I was left driving a car with no brakes and failed inspection (our other family car). The cost to repair it would have been way out of my price range ( was left driving a car with no brakes and failed inspection (our other family car). The cost to repair it would have been way out of my price range (brakes, tires, major engine work on a 10 year old car) so I walked into Larson Ford with a hope and a prayer that I'd be approved for a car loan. The last time I tried to get a car loan was over a year ago at a different dealership so I really had my fingers crossed and didn't get my hopes up. Might I add I commute 75 miles a day for work and have to drop off my toddler so I really needed a safe and reliable car. This is exactly what I told Massimo when I walked into Larson Ford-I said, just put me in a safe car, don't care what size or color, just safe. He was very nice to work with and I have to say, it was the quickest and best car buying experience I've ever had and I've bought a few new cars before. Total time was 3 hrs from walking in, to driving off in my brand new Ford Focus and leaving the clunker behind. He even got me a good price for the trade in and a great rebate on the new car sale. He was very nice to my toddler and made sure she was entertained in their play area. He helped me transfer all our belongings from old car to the new car. I highly recommend working with Massimo at Larson Ford. Massimo knew exactly what I was talking about and found the pefect car for me. There was no need to walk around the lot or test drive, he knew exactly what I wanted and I couldn't be more happy with my new car. I have told everyone it was like Extreme Car Makeover. I was crying when they said yes, I could get a new car. That is how bad the car I was driving in was. What a relief!! More
Overall a great experience. No pressure, very friendly and informative! Started my purchase with Sean the internet guy and then worked with Alex. Both of them were really nice. Test drove the Edge loved and informative! Started my purchase with Sean the internet guy and then worked with Alex. Both of them were really nice. Test drove the Edge loved it and with all of the incentives it was the best car purchase I have ever experienced. More
HORRIBLE!!!! Went in for a noise coming from parking break, they told me it was rust and cleaned it off. A week later there is over $600 in damages to the rear brakes because of a broken spring! They wi break, they told me it was rust and cleaned it off. A week later there is over $600 in damages to the rear brakes because of a broken spring! They will not take responsibility for it! Not the first time they are incompetent...Took me arguing with them to get them to find the source of a noise under the hood too, needed an new belt tensioner and also a pulley. Terrible service, terrible people. More
I have been a customer of Larson Ford for approximately 10 years and have had only good experiences at Larson Ford. They are a very professional group,I cannot say enough about the service they give each a 10 years and have had only good experiences at Larson Ford. They are a very professional group,I cannot say enough about the service they give each and everytime I am in there. I haven't been to any other dealership scince the first time I bought a truck from Larson. Bryan Jones More
This dealership by far provides the best customer service in the industry. The staff is extremely friendly and accomodating. My vehicle is always fixed perfectly and is ready when promised. The service ma in the industry. The staff is extremely friendly and accomodating. My vehicle is always fixed perfectly and is ready when promised. The service manager, Louis Pagano is always available and willing to assist to make the customer have a wonderful, satisfactory service experience. I wouldn't service my vehicle anywhere else! More
All customer service Reps are friendly and knowledgeable. Thank you Mitch and Tom who are my service Reps. I have been completely satisfied every time i have brought my vehicles in for service. I am sur Thank you Mitch and Tom who are my service Reps. I have been completely satisfied every time i have brought my vehicles in for service. I am sure that most people at one time or another in their life have felt ripped off when having car repairs done, high prices or work done that wasn't necessary. Since i started going to Larson Ford I NEVER have that ripped off feeling. Credit must go to Service Manager Louis Pagano who runs the service Dept. More
I love going here for work on my vehicle. I've been to other dealers that treat u like a number. Larson Ford treats you like family. Highly recommend them! I drive and hour to go to Larson Ford when I hav other dealers that treat u like a number. Larson Ford treats you like family. Highly recommend them! I drive and hour to go to Larson Ford when I have a dealer 5 min from my house. Very quick and convenient. More