Larry Roesch Chrysler Jeep Dodge - Service Center
Elmhurst, IL
152 Reviews of Larry Roesch Chrysler Jeep Dodge - Service Center
Honest and never any non-necessary "add ons"! They always give you an honest evaluation of the work that needs to be done. When I drive off in my Jeep after servicing, I feel like my vehicle is sa They always give you an honest evaluation of the work that needs to be done. When I drive off in my Jeep after servicing, I feel like my vehicle is safe and and ready for the next 5,000 - 10,000 miles! More
SERVICE DEPARTMENT FAST, FAIR COMPETIVE PRICING AND THEY STAND BEHIND THEIR SERVICE. DO NOT PUSH EXTRA SERVICES. EVERYONE IS FRIENDLY AND ANSWER ANY QUESTIONS YOU ASK. FAST, FAIR COMPETIVE PRICING AND THEY STAND BEHIND THEIR SERVICE. DO NOT PUSH EXTRA SERVICES. EVERYONE IS FRIENDLY AND ANSWER ANY QUESTIONS YOU ASK. PLEASANT EXPERIENCE EVERY TIME. More
Service Dept. is great! Without an appointment, they checked out my car and had it fixed in under 24 hours. They even gave me a loaner so I didn't miss any work time. Fast, f Without an appointment, they checked out my car and had it fixed in under 24 hours. They even gave me a loaner so I didn't miss any work time. Fast, friendly & very efficient. More
Service Dept...That goes the extra mile! I spent almost 6 years in the car business...Recently bought a 2016 Ram Ecodiesel. That experience was fantastic and so was the follow up service appo I spent almost 6 years in the car business...Recently bought a 2016 Ram Ecodiesel. That experience was fantastic and so was the follow up service appointment. There were a couple of small things that were negotiated upon in the car deal that service needed to take care of. Paul W and Paul D were all over it and awesome to deal with. They made sure I had a loaner car, and that things were done in a timely and detailed manner. In addition, Paul W found another slight issue with the coolant cap (that could have caused issues down the road), and took it upon himself to diagnose and fix it at no cost. Really like these guys...down to earth and care about the customer first. More
Navigation installation and oil change/tire rotation Associate in service department, Anthony, was very knowledgeable. He installed the navigation system with no problem and was able to explain to us wh Associate in service department, Anthony, was very knowledgeable. He installed the navigation system with no problem and was able to explain to us why we could not install the software upgrade that was listed online. Also had an oil change and tire rotation done. We are always satisfied when we bring the car in for this service. A free quick car wash was greatly appreciated! More
Excellent Service Always good and reliable work done on my auto. The Free auto check helps me keep track of tires , brakes and other areas for repair or replacement. Always good and reliable work done on my auto. The Free auto check helps me keep track of tires , brakes and other areas for repair or replacement. More
Excellent Service!! The Best customer service and dealership around. Was very informative and courteous. I would recommend them to all my friends. Thanks again for the se The Best customer service and dealership around. Was very informative and courteous. I would recommend them to all my friends. Thanks again for the service. More
Very easy Went in at 7am 4th car to get an oil change and I was done in 45mins. Very friendly. I made and appointment to fix a recall. Thank you, you rock Went in at 7am 4th car to get an oil change and I was done in 45mins. Very friendly. I made and appointment to fix a recall. Thank you, you rock More
Service Department Recently I had an oil change and tires rotation done. I had a good experience from making an appointment to getting service done. It was a fairly quic Recently I had an oil change and tires rotation done. I had a good experience from making an appointment to getting service done. It was a fairly quick and friendly service.Paul at service counter was excellent. Oh...Yeah.Forgot one more thing,my last minute request to the employee( sorry didn’t get his name) who worked on my Jeep Grand Cherokee Summit also fixed my clogged windshield washer nozzles that wasn’t spraying properly. 👍🏼 More
The service Department is Excellent! The owner Dan Roesch should be very proud of the service team he has! I pull in and I’m always greeted by my name with a smile this time it was Paul The owner Dan Roesch should be very proud of the service team he has! I pull in and I’m always greeted by my name with a smile this time it was Paul the service manager. I let him know I’m in for an oil change and I ask him if he recommends anything else, he says it’s time for the tires to be rotated and my husband said before I left it might be time also, I said go ahead and take care of it please. I waited for my car in the nice waiting room where whatever employee walks by says hello now that’s mannerism, you don’t find that everywhere you go. My service was done within a hour, the car was washed. Paul the other service advisor such a nice police man went over everything that was done and explained my bill. The cashier Natalie was so sweet asked how I was, how was my day going? The entire staff has a smile on their face and cares about the customers, your not just treated as a number. Larry Roesch truly is an example of excellent customer service! I would highly recommend them and I have for sales and service and all my family and friends have been very happy. Thank you Paul, Paul, and Natalie for taking such good care of me and all your customers always! Keep up the good work! More