Larry Roesch Chrysler Jeep Dodge - Service Center

quick oil change Employee Jeremy was super friendly and helpful. Came in for oil change and tire rotation. Took me in and within a hour I was out. Employee Jeremy was super friendly and helpful. Came in for oil change and tire rotation. Took me in and within a hour I was out. More

Excellent customer service Really appreciate the way Julia at customer service attended my oil change request. Glad to have this dealer close by. Excellent advise on my servic Really appreciate the way Julia at customer service attended my oil change request. Glad to have this dealer close by. Excellent advise on my service and questions about my SUV truck More

Great service and customer support Got quote ahead for configuration of new self installed ABS module, and it was exactly what I was charged. Luckily no additional issues were found. W Got quote ahead for configuration of new self installed ABS module, and it was exactly what I was charged. Luckily no additional issues were found. Was given ahead of service a run down of potential issues according to all the diagnostic codes (some were stored from previous issues) but everything got cleared at the end of service. More

Great service for an in-out oil change I live just 2 blocks from the Jeep dealer on Irving Park and Laramie. However, I drive to Roesch for the great service and Jeremy always executes. M I live just 2 blocks from the Jeep dealer on Irving Park and Laramie. However, I drive to Roesch for the great service and Jeremy always executes. Mario in parts is also great. More

Better than my last visit polite, listened, greeded, very professional, made to feel welcomed, not just another customer, informed where the waiting room was and that coffee wa polite, listened, greeded, very professional, made to feel welcomed, not just another customer, informed where the waiting room was and that coffee was available, and vending machines also there. Asked if i had any questions, or concerns about the service, thanked my wife and myself for choosing Roesch to provide my service and hoped to see us back. More

Great service My service advisor has to be the smartest person in the world.Never seen anything like it! The Cashier also said Dan is very smart. My service advisor has to be the smartest person in the world.Never seen anything like it! The Cashier also said Dan is very smart. More

Friendly and Sincere It’s nice to do business with an establishment that the representatives (employees) of the company really enjoy what they do, seem happy- in any depar It’s nice to do business with an establishment that the representatives (employees) of the company really enjoy what they do, seem happy- in any department I encountered. That tells me you’ll get quality service, and attentive listeners. I also sense a tight knit group at this particular location, wherein everyone is on the same page, and share the same friendly and courteous attributes. I was recommended to this location a while ago, and glad of it, since then I have purchased several vehicles from here. More

short and sweet The service was immediate and the wait was not very long. All of the employees were very polite, friendly and professional from start to finish. The service was immediate and the wait was not very long. All of the employees were very polite, friendly and professional from start to finish. More

Great service (advisor) I needed to have my passenger side mirror replaced and went to the dealership without an appointment. My service advisor had me order the mirror dire I needed to have my passenger side mirror replaced and went to the dealership without an appointment. My service advisor had me order the mirror directly from the parts department. The mirror was not in stock but would be shipped to them overnight, The service advisor told me that they were booked solid for the next 3 week but that he would work me in somehow if I came in the next morning. Said and done. My new mirror was installed the same day. Great service - this is Customer Service done right! More

Engine repair We had drop the vehicle off the night before. They called by 9 AM and had let me know what was wrong. I gave them the OK to fix it. And it was done b We had drop the vehicle off the night before. They called by 9 AM and had let me know what was wrong. I gave them the OK to fix it. And it was done by 3 PM. When I picked it up it was clean and I was in and out in no time. More