Larry Roesch Chrysler Jeep Dodge - Service Center

My first oil change Scheduling my appointment on-line was easy. Dan answered all my questions and the work was completed promptly as I waited. I am especially happy wit Scheduling my appointment on-line was easy. Dan answered all my questions and the work was completed promptly as I waited. I am especially happy with the complimentary work covered by the extended warranty. More

Recall Repairs The service team always provides top shelf service. Not only did they take care of the one recall, they found a second which was also taken care of, The service team always provides top shelf service. Not only did they take care of the one recall, they found a second which was also taken care of, and along with a few other items I asked them to do, I had my truck back the same day. More

Recall/Check Engine Light I arrived for my scheduled appointment early for tailgate recall and check engine light. All concerns handled quickly and professionally, I had questi I arrived for my scheduled appointment early for tailgate recall and check engine light. All concerns handled quickly and professionally, I had questions on work performed and were answered in detail. Michael Smollen More

Larry Roesch Service The Service representative explained the service I requested in detail and gave me the estimated costs.The final cost was a little cheaper. The servi The Service representative explained the service I requested in detail and gave me the estimated costs.The final cost was a little cheaper. The service rep answered my questions about future service I also visited the parts counter and asked parts manager Don about accessories for my Challenger and he was very helpful More

TAIL GATE RECALL QUICK AND FAST. RECALL WAS PERFORMED TO MANUFACTURER SPECIFICATION. EXCELLENT TURNAROUND TIME. SERVICE CENTER WAS CLEAN AND STAFF WAS KNOWLEDEABLE. WO QUICK AND FAST. RECALL WAS PERFORMED TO MANUFACTURER SPECIFICATION. EXCELLENT TURNAROUND TIME. SERVICE CENTER WAS CLEAN AND STAFF WAS KNOWLEDEABLE. WOULD RECOMMEND IN THE FUTURE. More

Recall I took my Jeep Cherokee in for the cruise recall and had the oil changed! Fast courteious service, nice clean waiting area with WiFi, just don’t sit t I took my Jeep Cherokee in for the cruise recall and had the oil changed! Fast courteious service, nice clean waiting area with WiFi, just don’t sit too far away from the router. More

Very good I was take care very professional the work was done in the time frame and the car was returned clean and wash and the price it was I expected I was take care very professional the work was done in the time frame and the car was returned clean and wash and the price it was I expected More

Larry Roesch Chrysler is Excellent From intake of my vehicle, follow up with what repairs were needed, maintenance, and repair to pickup of my vehicle this Dealership knows a thing or t From intake of my vehicle, follow up with what repairs were needed, maintenance, and repair to pickup of my vehicle this Dealership knows a thing or two about outstanding customer service. I’m truly grateful for their help. I’m not going anywhere else... ever! Good job guys, good job. More

Damaged Vehicle I purchased my 2013 Ram 1500 from this dealership, and continued to use this dealer for service. I also used this dealer for the service of my 2016 R I purchased my 2013 Ram 1500 from this dealership, and continued to use this dealer for service. I also used this dealer for the service of my 2016 Ram 1500 which replaced the 2013. When this dealer backed my 2016 truck into a wall, and damaged the bumper & tailgate, that was the final straw for me. Over the course of four years the dealer I had a few issues with the service department. On my 2013, the service tech sat in my drivers seat with a screwdriver in his pocket and put a hole in the seat. The dealership had to replace the seat cover. When I was in for an oil change the service technician got in my truck without cleaning off...my interior was covered in oil. The dealership had to degrease the interior. I was having my mirror repaired for the third time when the technician scratched the rear leather seat of my truck when he put the door panel in the back seat...not fixed. Then I was in for a repair (probably the mirror) and the tech's foot supposedly slipped off the brake and he backed into the wall. The dealership gave me a loaner for two weeks while they repaired it. When I went to pick up the truck, the paint job to the tailgate was hazy and dull. The truck had to go back to the body shop for a day or two because they did such a horrible job of buffing the new paint job. Since that issue, I have been back only one time because I still had a free oil change on my account...I now go to a dealer that cares more about my vehicle, or at least hasn't trashed it (or my wife's Jeep). More

Accurate/friendly oil changes The service is friendly and accurate. It is easily accessible and usually a quick visit. It is a nice lounge to wait for your car to be serviced and The service is friendly and accurate. It is easily accessible and usually a quick visit. It is a nice lounge to wait for your car to be serviced and if you are bored you can roam on the sales floor. More