Larry Roesch Chrysler Jeep Dodge - Service Center

Brought the vehicle in a day early for drop off. To my surprise they called me and told me they finished the service same day. Was very pleased with the whole experience. To my surprise they called me and told me they finished the service same day. Was very pleased with the whole experience. More

Problem was quickly reviewed, then diagnosed and a proposed solution was identified. This solution was implement and tested. All good. proposed solution was identified. This solution was implement and tested. All good. More

I was able to get a service appointment within a couple days and got me in quickly when I got there. They fixed my brake issue and a recall I hadn't expected being able to get done during the appointment. days and got me in quickly when I got there. They fixed my brake issue and a recall I hadn't expected being able to get done during the appointment. I'll be back for my next services. More

Angelo did a great job and is very friendly! Service department has always done great during all visits. Service department has always done great during all visits. More

Scheduled a 9am appointment for an oil change. When I arrived they informed me it would be at least an hour and a half before they would start my oil change. I needed the car sooner to pick up my When I arrived they informed me it would be at least an hour and a half before they would start my oil change. I needed the car sooner to pick up my grandchildren so I said forget it. when I asked about what’s the point of the appointment I was told it’s first come first serve. Last time I took the car there for an oil change it was 2 1/2 hours I thought it must just must’ve been a bad day My bad. More

Larry Roesch Collision Center… greeted by a guy sitting behind a desk at 7am, when they opened. Told me to come back after 8am when someone would be there. I guess he didn’t count as someone? IDK 🤷🏻‍♂️ behind a desk at 7am, when they opened. Told me to come back after 8am when someone would be there. I guess he didn’t count as someone? IDK 🤷🏻‍♂️ More

John in service was excellent,Everthing was done and delivered as promised. Communication skills are excellent. They have been my preferred service center for years. delivered as promised. Communication skills are excellent. They have been my preferred service center for years. More

Jeremy the serious advisor is is a very fake unprofessional person. Told me to setup a appointment to bring my truck in because of 6 related engines codes brought it in told him everything once unprofessional person. Told me to setup a appointment to bring my truck in because of 6 related engines codes brought it in told him everything once again told me the rental vehicle will be covered and the diagnostic fee will be too. They could be a 35$charge and I said ok went to sign the loaner vehicle paper work asked question said don’t worry sign here trying to ask him again and pressured me to sign. Went to go pick it up and had to pay close to 300 $ for the rental fee and the Diagnostic fee that he said we be covered and says I never told you that and arguing that he was right. Very unprofessional man screwing people over from doesn’t care what people say other then that dealer is good More

Excellent service experience My contact person for service was smart, knowledgeable, concise and courteous. I had cell phone service and WIFI in the waiting are so I could get bu My contact person for service was smart, knowledgeable, concise and courteous. I had cell phone service and WIFI in the waiting are so I could get business work done while I waited for my van to be serviced. I was updated on progress during my wait. When the van was finished, I got and excellent summary of the work which was performed. They washed my car for me. The experience was the best anyone can do. Highly recommended!!!!!!! More

The guys in service were excellent. Paul Dicaro Nice guy very friendly and his guy that put the tonneau Was also friendly and did a great job very friendly and his guy that put the tonneau Was also friendly and did a great job More