
Larry Puckett Chevrolet
Prattville, AL
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CT really made me feel at home at Larry Puckett. He answered all the questions I had and made the process quick and painless. I would definitely visit Larry Puckett again based on how they treat the He answered all the questions I had and made the process quick and painless. I would definitely visit Larry Puckett again based on how they treat their customers. Thank you CT! More
The salesmanship of Debra Webster was great. Patricia who completed the paperwork was great as well. They were very knowledgeable and efficient and had everything completed prior to me arrivin Patricia who completed the paperwork was great as well. They were very knowledgeable and efficient and had everything completed prior to me arriving. More
CT Thorn Was a great Salesman Went above and beyond to make everything work. First time in 10 Years i was able to purchase a new work truck locally. Was very pleased with everyone that i delt with there make everything work. First time in 10 Years i was able to purchase a new work truck locally. Was very pleased with everyone that i delt with there More
Very pleased…. And service after the sale was phenomenal!!! Found some blemishes on the paint they immediately took care of it as well as provided assistance with a And service after the sale was phenomenal!!! Found some blemishes on the paint they immediately took care of it as well as provided assistance with another vehicle. I give them a 10 out of 10. More
I originally scheduled an appointment with Larry Puckett Chevrolet service department to have my transmission diagnosed. After another appointment was made I dropped my car off and said that I believe my tr Chevrolet service department to have my transmission diagnosed. After another appointment was made I dropped my car off and said that I believe my transmission is vibrating when the car changes from third gear to fourth gear. I was told that the service team would take a look and find out. The next day I received a phone call saying the car had a few issues and that motor mounts was the reason for the car shuddering from 3rd to 4th gear and it would be $2,300 to fix. I was called back and told that the parts were on back order and they would order aftermarket parts. So I told her to proceed with the those parts. When I arrived to pick up my car i was told that the car was not fully fixed but one of the vibrating issues was done. I drove off and the car was doing the same exact thing before I took it to them. So when I returned and explained that the car still had the same issue. Lewis stated that the car needed engine mounts anyway and I can take it to a (shade tree) mechanic if I wanted the issues fixed without installing engine mounts first to tackle the initial problem. I feel used and sold on something that was fixed but could have waited until after the initial problem with the transmission. Very upset and disappointed with Larry Puckett Chevrolet. More

CT Thorn was fantastic. Gave me a great deal and was straight forward and upfront. Handled mostly everything online and over the phone. Showed up to the dealership was in Gave me a great deal and was straight forward and upfront. Handled mostly everything online and over the phone. Showed up to the dealership was in and out in about an hour. Great car buying experience. More