Larry Hopkins Honda

Buying new car experiences I have been several Honda dealers, but Larry Hopkins has been best deal with, good service, good price and good attitude. A big thanks to the Sales, H I have been several Honda dealers, but Larry Hopkins has been best deal with, good service, good price and good attitude. A big thanks to the Sales, Habib Qasimi who was very attentive prior to the sales in answering my questions and quoting the price for me. I bought a Honda Accord with him on 7/4. Love my new car !  More

Purchased 2014 Honda Accord & 2014 Honda Crosstour I purchased a 2014 Honda Accord and a 2014 Honda Crosstour last weekend, July 12th from Tommy Carter at Larry Hopkins Honda in Sunnyvale. I could not I purchased a 2014 Honda Accord and a 2014 Honda Crosstour last weekend, July 12th from Tommy Carter at Larry Hopkins Honda in Sunnyvale. I could not be happier. Tommy listened to what both my wife and I needed, gave excellent advice and was never pushy. He was a pleasure to deal with in all aspects and I highly recommend you looking him up when you are ready to consider a new automobile. There are many dealers closer to our home but driving an hour proved to be well worth it. More

awsome i had a very good experience at this dealership my sales man samyullay nooruihunda. was very professional we where going on a trip and needed him to t i had a very good experience at this dealership my sales man samyullay nooruihunda. was very professional we where going on a trip and needed him to take care of some details. he did it right away. he is a great customer service guy. if your looking to buy a new car go to Larry Hopkins Honda and ask for (Sammy) More

Great price, friendly, knowledgeable Got a pretty good deal on a new Honda. The purchasing process took a while longer than I remember from the last time I bought a car, but overall, it w Got a pretty good deal on a new Honda. The purchasing process took a while longer than I remember from the last time I bought a car, but overall, it was a good experience. Habib Qasimi was friendly, helpful and knowledgeable about the car I was looking for. He didn't try to pressure me into more options or a higher level trim. Just honest, clear dealing. More

Crooks, Liars and Thieves - Avoid this dealership. So, Crooks, Liars and Thieves - Avoid this dealership. So, I went into this dealership wanting a Honda CRV EX-L without GPS. When I got there, the sale Crooks, Liars and Thieves - Avoid this dealership. So, I went into this dealership wanting a Honda CRV EX-L without GPS. When I got there, the salesman had me test-drive one with the GPS. Now, I hadn't been interested in a back-up camera until he had me back into the parking space when we got back. Fell in love with that feature (especially since it is difficult to see behind you in these cars). The salesman LIED to me, saying that only the GPS models have the back-up camera (the more expensive model, btw). I found out he lied weeks later when I was reading my manual and it said it is a feature that shows on a different screen on the non-GPS ones. The worst, most, crooked part came from the financing manager. We signed a lease contract with a stated price. This contract was fully executed, meaning myself and the financing manager had signed and dated the contract. A few days later, I get a call from the financing guy saying that my financing had been declined and I would need to spend an extra $30/month and asking when I would come in to sign new paperwork. I told him I'd call him back and went home to read my lease agreement. There was nothing in there saying pricing was provisional or that the dealership could cancel the contract if the bank didn't give them the financing they wanted. I called the financing manager the next morning and had this conversation: Me: So, I looked at my lease contract and I couldn't find anywhere that it says the pricing is provisional or subject to change. Him: (condescending voice, btw) Did you read the *back* of the contract? Me: Yes and I didn't find anything in there stating that the pricing was provisional. Him: Well, but it says we have the right to cancel a contract at any time. Me (polite, sweet voice): Really? Can you tell me what clause that is in because I can't find it in here? Him: I'll have to re-read it. I'll call you back. He never called me back. A week later, I got a call from someone else entirely asking for more details (paystubs, etc.) which indicated to me they were hunting down the financing. When the due date for the first payment was coming up, and I still hadn't gotten an invoice, I called the dealership. I had no idea who to pay and I didn't want my first payment to be late. The person on the phone told me they usually pay the first payment if the financing takes a while and then have the customer pay them back. She said she'd check and call me back. Nope, they hadn't made the payment for me. Thankfully, she gave me an 800 number to call and I was able to pay on time. But, I'm pretty sure they didn't make that first payment because they were mad that I wouldn't let them lie to me or cheat me. I signed up for their service contract, too. (person upselling it lied about it, too btw - it's a reimbursement plan, not a come in and get service plan) I will not be taking my car to their service department based on 1) the reviews on yelp and 2) fear of retaliation. TL;DR: Salesman lied and got me into a more expensive car than I wanted; financing manager tried to get me to pay more per month than we had in our already signed, fully-executed contract by lying - I knew better. Stay away from them. More

We just move from Asian country to Sunnyvale. So we have to get a car. After I purchased the car from Larry Hopkins Honda, we were called to the financial department to talk to Yen (I was not sure his name) to get a car. After I purchased the car from Larry Hopkins Honda, we were called to the financial department to talk to Yen (I was not sure his name) about settle the payment and sign contract. Then, he persuaded us to purchase the Honda Care which cost $810. On next day, we wanted to cancel because we were told it is far expensive. I went to this financial person and he refused to refund. He said it's on the contract and non-cancel. I was shocked because I haven't enjoy the service yet why I can't get the refund. I talked to our friend live here for over 10 years. He said it must can be canceled. So I called Honda customer service and easier get the refund check. While I talked to the customer service that I wanna cancel the Honda care, she firstly asked me to get this refund via Larry Hopkins. Then I told her it was rejected. I told the CS I don't know why dealer reject but Honda CS accept. She also replied me, she doesn't know either why dealer rejected me. Anyhow, the cancellation request is acceptable and I received the refund check. And, gave bad review to Larry Hopkins dealer while they send survey to my email, but until now (over 10 days), no one from the dealer respond to me. I would like to express that I will NEVER NEVER do the business with this dealer. I told this experience to all my friends and they will not deal business with Larry Hopkins Honda. More

I had the sweetest deal yesterday. Went there in the I had the sweetest deal yesterday. Went there in the Friday afternoon, met the sales guy "Ali Omar", he was polite He physically walked me throu I had the sweetest deal yesterday. Went there in the Friday afternoon, met the sales guy "Ali Omar", he was polite He physically walked me through list the cars he had with the specifications i wanted. Also showed me which of those had least miles on it. I choose the color i wanted.Then came the numbers. This sales person was so good. he even negotiated the price, but the manager wasn't willing me to trade me at the rate i was asking for. So we left. Neverthless the Sales person "Omar" called me up within like 15 mins and followed up and asked me to come in the evening and assured me he would get me the deal. Went back in the evening, the guy kept up his word and I got the car. I had been previously to Capitol Honda and Stevens creek Honda as well, but had bad experiences like others, But these Larry Hopkins Honda guys were good, prompt and honest. All in all very satisfied, specially all because of their sales guy "Omar". More

Though I bought my previous Honda Accord from another dealer, I brought it in for service to Hopkins Honda everytime it needed it. The professionalism and high quality of work I encountered led me to pu dealer, I brought it in for service to Hopkins Honda everytime it needed it. The professionalism and high quality of work I encountered led me to purchase my Crosstour from Hopkins. It's a great company. More

I found a used vehicle on their website and I was very interested in it, so after emailing back and forth with Mr. Carter,the internet sales manager, we decided to make the long drive down to Sunnyvale in interested in it, so after emailing back and forth with Mr. Carter,the internet sales manager, we decided to make the long drive down to Sunnyvale intending to make a purchase. But the actual vehicle did not appear as depicted online; it wasn't even detailed and a handle was broken and there were dents and dings in it and the bumper color didn't exactly match the rest of the minivan! Upon having an independent mechanic inspect the vehicle we decided that there were too many issues with the minivan. After telling Mr. Carter the issues he directed us to the sales manager, who at least had the decency to reimburse us for all the gas money we were out of since we drove over 100 miles one way. Overall, I would not do business with this dealership. More

Hondas image is in jeopardy with the service these guys provide. Nobody cares about returning customer calls. I don't really understand how these guys are in business in this economy-Truly astounding. If provide. Nobody cares about returning customer calls. I don't really understand how these guys are in business in this economy-Truly astounding. If someone comes to this website and see reviews they would know why, but I guess people dont have time to do reviews. More