Larry Hopkins Honda
Sunnyvale, CA
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330 Reviews of Larry Hopkins Honda
I bought my very first car at Larry Hopkins Honda. Awesome service! Khoshal was extremely kind and helpful. He made me feel at ease when buying a new car seemed somewhat intimidating. My experience he Awesome service! Khoshal was extremely kind and helpful. He made me feel at ease when buying a new car seemed somewhat intimidating. My experience here was the best! I am so happy with my new car! More
Came to this Honda since a 2018 used Honda clarity hybrid plugin was posted on their website so my husband headed down to check it out. We got to work with Joshua gamurot who was super knowledgeable and frie plugin was posted on their website so my husband headed down to check it out. We got to work with Joshua gamurot who was super knowledgeable and friendly, not pushy at all and actually listed to what we were saying. We were doing a trade in since we needed a more eco friendly car with my commute. The process was very smooth and we got exactly what we wanted because Joshua was so thorough and clear. He never feed us any false information and would ask someone if he didn't know the answer. Even after our purchase he educated us on the extra functions of this new plug in hybrid that my husband and I were unaware of. So glad we got to meet Joshua he was amazing and made the experience so great! More
Eager to help and considerate! Everyone at Hopkins Honda was wonderful in our several visits. They allowed plenty of time to make a decision, didn't push too hard as you'd expect ca Everyone at Hopkins Honda was wonderful in our several visits. They allowed plenty of time to make a decision, didn't push too hard as you'd expect car salesmen to do, and Castulo even retrieved a car from a dealer in SF so that we could keep our business at Hopkins Honda. Great service and very knowledgeable. More
Wonderful ecperience Everyone was so welcoming and kind. Everything was very straightforward, no surprises or tricks. We got the car that same day. We highly recommend thi Everyone was so welcoming and kind. Everything was very straightforward, no surprises or tricks. We got the car that same day. We highly recommend this dealership. More
We went here for our new Honda shopping. Julio de la torre and Felix Ong are very nice and professional salesman. Before coming to the dealer, I just email and check the price first form many dealers an torre and Felix Ong are very nice and professional salesman. Before coming to the dealer, I just email and check the price first form many dealers and Felix communicated with me like instantly and answered all of my questions. When we came to the dealer, Julio welcomed us and followed through all of the process from the beginning until we got the car. He also responded to us with a smile and professional attitude. I’d recommend you to work with Julio or Felix if you need a Honda at Larry Hopkins. More
June 17, 2020A wonderful day because my Dream came true June 17, 2020 A wonderful day because my Dream came true to have a Brand New 2020 HRV EX AWD with the Help of Mr Elmer and others... Thank you Thank June 17, 2020 A wonderful day because my Dream came true to have a Brand New 2020 HRV EX AWD with the Help of Mr Elmer and others... Thank you Thank you very much!!! May God Bless all of you... They deserve to have more than 5 stars!!! I am so happy and blessed!!! #LoveMyHRV-EX-AWD 202🥰🥰🥰😇 More
Excelente el trato hacia el cliente, siempre buscando lo que es mejor y acorde a las comodidades de las personas, excelente trabajador, amable y buena onda que es mejor y acorde a las comodidades de las personas, excelente trabajador, amable y buena onda More
I CARE IF I AM GOING TO MAKE MONEY WITH YOU! I title my review with like that because that is how The Sales man Taher Taher made me feel after I he made his sale. When I called him to mention th I title my review with like that because that is how The Sales man Taher Taher made me feel after I he made his sale. When I called him to mention that just one day after we closed the deal of buying my leased car, and tell him the problem that my car had and that I was a repeat problem for the las three years and I was without a car. He answer was YES, YES, I HEAR ABOUT YOUR CAR SO YOU HAVE TO DEAL WITH THE SERVICE DEPARTMENT. After that response, I got the message, I DON'T CARE ABOUT YOUR PROBLEM. That response ,trashed the Service or good experience I might had with this Sales Person. HIS MESSAGE BY THE WAY HE RESPONDED TO MY CLAIM IS, IF YOU BUYING YES I AM YOUR FRIEND. IF YOU HAVE PROBLEMS WITH YOUR CAR, I AM JUST AN OTHER CAR SALEMAN. I am a Honda user since the year 2000, I had own 7 Honda cars, Honda is a wonderful vehicle, The 2017 Accord Turin is the first car that gives me problems. The problem I have has repeated three time during the last three yeas.. Finally I think they found a problem that they could not find before. The first time they "fixed" under warranty, the second time they wanted to sale me a "NEW BATTERY AND CABLES" THEY WANTED ME TO PAY $800.00 FOR THE WORK BECASUE IT WAS OUT OF WARRANTY. After a discussion and clarification with the Service Manager, that this was going to be reviewed by The California Consumer's Affairs and with Honda Corp. Honda Corp "agreed" to take the bill in full, so I did not have to pay any money. Now, the third time that this exact same problem happens in my car after one day of purchasing my lease, the service department calls me and tell me that the found the cause of the problem and that is a harness that my have a short and need to be replaced. The estimated that the cost was about $400.00 plus dollars but Honda was taking 70% of the bill. So I agreed to pay the difference when they know that I shouldn't be paying any money for that re-occurring problem. But I was tire and frustrated and I just want to be over with it. More
Bad Service Over Charge for Inspection Been there for a brake inspection and got been charge for $95. Felt like got ripped off. This is way to much for this type of work. Most of other repa Been there for a brake inspection and got been charge for $95. Felt like got ripped off. This is way to much for this type of work. Most of other repair shop normally goes free for brake inspection. Conclusion: Bad and over-priced service. Will likely (99%) not go this dealer any more. A dealer like Honda should be more generous to offer reasonably priced work and service. This is however not the case. My rating of 1 star is still above what I want to give. This is worse experience of my life. More