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Larry H. Miller Volkswagen Tucson
Tucson, AZ
489 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 489 reviews
March 14, 2017
They are just cheater I live in Utah and found a just listed pre-owned car at Larry H Miller Volkswagen Tuscon. I called and Abid answered the phone. I gave him my credit c I live in Utah and found a just listed pre-owned car at Larry H Miller Volkswagen Tuscon. I called and Abid answered the phone. I gave him my credit card number to pay deposit. He said he will talk with manager. I never received the call back. A few hours later I called to confirm. He said there are three people interested in the car. If I really want it, I need to come there the next day. I told him I already pay the deposit. He said it is first come, first serve. After arguing for a while, I agree to flight there the next day morning. I asked him to confirm with manager to hold the car. He went back with confirmation. I booked the ticket with $400 one way flight. He asked me to forward the confirmation letter from Delta. I did and called again to double confirm. He said someone will pick me up at the airport next day. Next morning, I went to the airport. Flight is 9:45am. I received his call from Abid at 9:20 and told me someone just walked in and got the car. He asked me to cancel the ticket. He told me he will talk with manager for this situation. I never received the call. I called him. He never answered the phone. I called store manager, manager just hanged up the phone. I pay over $400 for the ticket and take one day off and never get nothing! This is the worst situation I have ever meet. They are CHEATER!! More
by JC
Employees Worked With
Abid
February 17, 2017
Spectacular, abrupt, and thorough customer service! Gary was so helpful and attentive to the used car I was looking at, he not only had the one ready when I got to the dealership but also had a few othe Gary was so helpful and attentive to the used car I was looking at, he not only had the one ready when I got to the dealership but also had a few others picked out he figured I would like. His knowledge on the cars and process of purchasing a car was very organized and thorough. I would buy another car in the future from him and this dealership again! More
by Carolyne
Employees Worked With
Gary
December 09, 2016
:Felling oif coming home :after being away: Andrew Asmaan greeted m e as usual on my arrival giving me the feeling that he was there only for me. Car maintenance visits are normally stressful a Andrew Asmaan greeted m e as usual on my arrival giving me the feeling that he was there only for me. Car maintenance visits are normally stressful and traumatic; not at Larry H miller Volkswagon! Andrew took charge; explained everything to me and gave m e timely updates. Never any surprises.. I waited very comfortably in an extremely customer friendly waiting area. All staff with whom I had contact were very friendly and hospitable. I felt at home and always have when bringing my cars to be serviced. I always leave with confidence knowing the servicing of my car was accomplished in a very professional and caring environment. Thank you Larry H. Miller Volkswagon for your integrity and credibility. Sam Visconti More
by Sabino
Employees Worked With
Andrew Asman
December 08, 2016
Go to Larry H. Miller Volkswagen!!!! Larry H. Miller Volkswagen is a wonderful dealership. My husband and I leased a 2016 Tiguan from Gary Goodin; I purchased a 2014 Jetta from him 2 year Larry H. Miller Volkswagen is a wonderful dealership. My husband and I leased a 2016 Tiguan from Gary Goodin; I purchased a 2014 Jetta from him 2 years ago. So, when we needed another vehicle we knew we would have a pleasurable experience. Everyone at Larry H. Miller is always wonderful. Especially our sales person, Gary Goodin, the GM, Bill Klaer, as well as the service department. If you are looking to buy or lease a vehicle you should check out Larry H. Miller Volkswagen in Tucson. They are fantastic! More
by amirah1980
Employees Worked With
Gary Goodin, Bill Klaer, Andrew Asman
November 12, 2016
New Car Experience I was very hesitant about trading in my vehicle because of my credit history current and past. I was able to purchase a brand new 2017 Jetta today and I was very hesitant about trading in my vehicle because of my credit history current and past. I was able to purchase a brand new 2017 Jetta today and it was such a great experience. Gary Goodin was my salesman and he was so incredibly nice and definitely an asset to the car sales world. He was knowledgeable and true to his word. Also a huge shout out to Bob Percy for going over and beyond in finding me a finance company to buy out my trade and qualify me for a new loan. Last but not least to The birthday boy Ken for making me feel like it's ok to smile and be happy, which I haven't been in quite a while. Now if your asking yourself wow this woman sounds like she's known these people forever not the case at all, just met them today but that's how comfortable they make you feel at their dealership. I most definitely would recommend Larry H Miller Volkswagen to anyone looking for a car!!! More
by staceypalm71
Employees Worked With
Gary Goodin
October 22, 2016
Great service Greg Welch helped me with my car purchase. I was a little nervous because I was doing this with out the "help of a man" there is a big preconceived no Greg Welch helped me with my car purchase. I was a little nervous because I was doing this with out the "help of a man" there is a big preconceived notion that car dealers will take advantage of a woman's vulnerability. Greg put me at ease from the very start. I didn't feel like I was getting the wool pulled over my eyes and we worked out a great deal on a car that I can't wait to pull out of the lot! Everyone here was friendly and accommodating. Nice job. More
by Iceblonde
Employees Worked With
Greg Welch
October 21, 2016
Very impressed Christian and Ken are amazing! Very impressed with their customer service. Ken gave me an overview with the credit report and really took the time to Christian and Ken are amazing! Very impressed with their customer service. Ken gave me an overview with the credit report and really took the time to go over everything. Christian is a stress free non threatening car dealer. Glad we made our purchase with him today. More
by Juliewhit29
Employees Worked With
Christian burton
October 14, 2016
Great experience We recently purchased a car from Larry H Miller and it was great! The price was marked on the car and was below market values, salesman was pleasant a We recently purchased a car from Larry H Miller and it was great! The price was marked on the car and was below market values, salesman was pleasant and helpful. Process was smooth and quick. We would recommend this dealership to everyone. More
by Slimm
Employees Worked With
Scott fallows
October 08, 2016
Traditional salesman techniques It's the traditional sales techniques here. Pushy salesmen with limited knowledge of the vehicles they are selling. Why do dealers still work like t It's the traditional sales techniques here. Pushy salesmen with limited knowledge of the vehicles they are selling. Why do dealers still work like this? It doesn't need to be this way! If they have a decent product and have it priced competitively, the cars will sell without manipulative babble. Trade-in price offered was $1k below others, the sticker price of the car I was interested in was above KBB. I see now the price has been dropped by $2k in a week. More
by Dodge buyer
Employees Worked With
Joe
August 14, 2016
First-Class Service Department My new 2016 GTi was delivered with a problem in the automatic clutch system that caused the car to sort of stumble at low rpm, but not all the time. T My new 2016 GTi was delivered with a problem in the automatic clutch system that caused the car to sort of stumble at low rpm, but not all the time. The service tech drove the car until the symptoms reoccurred and knew what to do to fix it. A new part had to come from Germany, but Andrew (service manager) was able to expedite the part through customs and get it installed and tested--total time from diagnosis to completion in under a week. And he was able to fix that mystery rattle in the dash while the car was in the shop. Thank you! More
by Geocacher
Employees Worked With
Andrew Asman
