Back

Larry H. Miller Volkswagen Tucson

Tucson, AZ

4.7
489 Reviews

900 W. Auto Mall Drive

Tucson, AZ

85705

Directions

By Type

Showing 489 reviews

October 07, 2024

The service manager Carl is very informative and has great customer service. They make recommendations but don’t make you feel like they are pushing anything on you. More

by Irishbud1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
October 04, 2024

Great guys in service department - things just take too long - 2 hours to get an oil change and tire rotation- More

by bradcofloors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
October 04, 2024

I want to thank Emilio for all of his assistance. Emilio was a big help in me deciding what I wanted. I love the Atlas Cross Sport. Emilio explained things and had the patience needed to make an i More

by Easmithtuc2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio
October 03, 2024

Marcus is a great service advisor but for the four years that I’ve been coming to this dealership they’ve not once had a loaner for me. Being a service member it’s not like I can take a taxi service onto ba More

by Chickentender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus Reif
Oct 26, 2024 -

Larry H. Miller Volkswagen Tucson responded

Thank you for taking the time to leave a review. While I'm glad to hear Marcus provides excellent service, I apologize for the inconvenience caused by the loaner situation. If we haven’t discussed this personally by the time you see this, please feel free to reach out to me directly. I’d love to ensure that your next visit is more efficient. - Steven Federico, General Manager, (520) 670-3536, steven.federico@lhmauto.com

October 03, 2024

Karl has always been accommodating, accurate, honest and to the point. Thank you Larry H Miller VW! More

by tucsonprerunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe, Erik Anderson
October 02, 2024

Robert was especially helpful. I do prefer not haggling about trade-in value but it was OK. More

by Rickeyjudie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Toby, Robert Rinyu
September 28, 2024

Fast, quality service, friendly, knowledgeable and professional staff. I've had several services performed at this dealership and have always been satisfied. More

by Snoogans520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
September 28, 2024

The Gentleman we always work with is amazing. He always keeps in touch lets you know what is going on and id so professional! More

by heathercryan33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Asman, Karl Kompe, Thomas Bernath, Eleazar Armenta, Samantha Gilberti
September 28, 2024

They are concerned about each customer. I have always been treated fairly. Their estimates are very close to the actual price. More

by Gsharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Kompe, Thomas Bernath
September 27, 2024

I was in there because my car had some issues, and the technician Justin, was very kind and they fixed my car, I must say that this time they exceeded my expectations.. I was worried about the price that More

by wendyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Vario
1
...