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Larry H. Miller Volkswagen Lakewood

Lakewood, CO

4.5
1,011 Reviews

8303 W. Colfax Avenue

Lakewood, CO

80214

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1,011 Reviews of Larry H. Miller Volkswagen Lakewood

November 18, 2024

Great dealership with very helpful staff of professionals. Our sales associate, David Lax, was the most knowledgeable and friendly we’ve had in 20+ years. More

by tomelliott118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lax
November 18, 2024

The salesman Jay V was very approachable and nice and he was able to get a very nice deal on a car for us. More

by Steven Quesnelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay V
November 17, 2024

The car has been sitting in my garage for well over a year because it won’t pass an emission test or run correctly. Not happy with these guys. They sold me a vehicle that has been problematic since day More

by Lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sal Sierra
Nov 22, 2024 -

Larry H. Miller Volkswagen Lakewood responded

Lee, I’m truly sorry to hear about the challenges you’ve faced with your vehicle and the frustration this situation has caused. It’s concerning to learn about the issues with the car’s condition and the conflicting information you received. Your trust in us and your investment in this vehicle should never have resulted in such a disappointing experience. I want to assure you that your feedback is being taken seriously, and I’d appreciate the opportunity to discuss this further. If we haven’t already spoken, please feel free to reach out so we can address your concerns directly. Thank you for sharing this, and I regret that we let you down. - Alex Young, General Manager, (303) 237-1311

November 15, 2024

Great service. Katalina Jones was very helpful , friendly and knowledgeable. The service was done timely. More

by pamdavezin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katalina Jones
November 14, 2024

Great place for auto servicing on my Touareg. They get things done and keep me informed along the way. Looking to buy another fine VW product soon. More

by Giles Poulson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Sierra
November 13, 2024

I’m satisfied with the service I received but the wait is long other than that five star review More

by Abdimohamed751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Sierra
November 10, 2024

They did a great job! No pressure and great communication! Nice to have a dealer you can trust! More

by hodel_david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kal, Larry Diaz
November 09, 2024

This will be the 6th time I believe that I’ve bought this car in since purchasing it in January. It has continuously leaked anti-freeze causing the warning light to go on when it’s empty (literally every 5 o More

by Letti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal Sierra
Nov 12, 2024 -

Larry H. Miller Volkswagen Lakewood responded

I’m really sorry to hear about the ongoing issues you’ve been facing with your vehicle, and I completely understand your frustration after so many visits without a resolution. It’s concerning to hear about both the repeated coolant leaks and the inconvenience you’ve experienced with time off work and unexpected fees. That’s certainly not the level of service we want to provide, and I’d like to make sure we get to the bottom of this for you. If you haven’t already spoken with someone directly about this, please feel free to reach out—I’d like the chance to address your concerns and work toward a better solution. - Luis Rios, Service Manager, (303) 205-6227

November 07, 2024

I have always had the very best service here ! !! Very good service , easy to get an appointment!!! Truly appreciate their support! More

by macekristina91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Sierra
November 07, 2024

Very nice. Explained what they would do. When I went back to pick the car up they gave my dog a treat. More

by mdmaestas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Sierra
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