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Larry H. Miller Used Car Supermarket Sandy
Sandy, UT
250 Reviews
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Showing 250 reviews
April 23, 2016
great customer service Huge thanks to Brad Solis and Brad Herd for helping us out to get my Elantra. You guys are awesome!! Thank you again so much! Huge thanks to Brad Solis and Brad Herd for helping us out to get my Elantra. You guys are awesome!! Thank you again so much! More
by Brenda Clafton
Employees Worked With
Brad Solid and Brad Herd
April 08, 2016
Wish I could Rate ZERO To rate this dealer a one is to overrate it by two. These are the people that give all used car salesmen a bad name. Let me tell you what happened to To rate this dealer a one is to overrate it by two. These are the people that give all used car salesmen a bad name. Let me tell you what happened to me today.... OK, so I looked up a car on autotrader and found one at Larry H. Miller Used Car Supermarket Sandy. Although I had previously heard bad things about this dealer, i figured that to just check it out, what harm could there be. So I opened a chat window and inquired id the car was available. They said, "Come on down"- note they did NOT say "Yes"- that is key to this story. So They grabbed by number and I said I would be down at 430... and no reply. I waited five minutes... and I type "Hello?"- Two minutes and STILL no response, so I give up and start looking elsewhere (smartest thing I did all day). AN hour later they text and ask if I'm still conning in... and by then I say No!. Then I think about it, and I have some free time, and so I text back I will come in anyway. Ryan texts me and says come in and test drive the car. So I get there, and I instantly see the sleaze that is Larry Miller Used Cars... you cant even pull into the lot without the sales people stop you and start trying to sell you! I am not even out of my car- I haven't even turned it off. Geez- BACK OFF! So I say Im meeting someone and pull in to park. I pull in and park, and the same guy is at my heels asking who I am looking for.. I tell him Ryan, so he goes in to get him. 5 minutes later he comes back and tells me Ryan is busy, and he starts trying to pump me for information. I tell him I am just loking for the car, and want to see it. He says he'll be right back. TEN minutes later.... he comes trotting back, and is asking me all kinds of questions about the car I wanted to see- how much was it, how many miles, etc. I am like why don't you know that.... and it turns out THE CAR WAS SOLD ALREADY.... And now dude wants to drive me all over looking at other cars. So I cant see the guy I had an appointment with, or the car they told me they had, and dude wants to trot all over looking at other cars. No thanks. They obviously have NO PROBLEM lying to their customers to get them in the door, so I decide to bug out. Dude would not stop badgering me all the way to my car. I could not get out of there fast enough. Now I KNOW that "Doug" is going to respond "We're sorry to hear that you do not feel satisfied with your experience..." Dude, save your breath. Your employees FLAT OUT LIED to me, more than once. Employees do NOT do that on their own, they lie because that is the company structure, the way t\you expect them to do business. Read the other reviews- ALL of the other reviews.... they ALL say you lie to customers just to make sales. That is your reputation, and you have earned it. So save your breath "Doug"- you run a sleazy operation, and there is no way I would even consider ever setting foot over there again. More
by 031fa58a
Employees Worked With
Ryan
March 16, 2016
Easy Deal The sales team was exceptional! the salesman showed us exactly what we asked for and didn't try to steer us in a different direction. The finance pers The sales team was exceptional! the salesman showed us exactly what we asked for and didn't try to steer us in a different direction. The finance person was extremely knowledgeable and got us a better rate that we could have imagined. All in all this was the best car buying experience i have ever had. This is the third car i have bought from LHM used cars this year! More
by kjnoyes
Employees Worked With
Pete Leapai - Sales & Jeff Fleig - Finance
January 28, 2016
Quick, professional, and friendly! My husband and I went in to exchange our two vehicles in for one better vehicle. Brad and Teddy met us at the door and immediately sat us down to talk My husband and I went in to exchange our two vehicles in for one better vehicle. Brad and Teddy met us at the door and immediately sat us down to talk about what my husband and I were looking for. They were both so friendly and such good listeners. Never once did either one of these two try to push any one car or upgrade on us. Before we even got to seeing the vehicles, they ran our credit, so that we would know where we stood, before getting our hopes up. Our test drive was relaxed because they let us take it out on our own without supervision. Any bit of paperwork or numbers that we wanted to see while discussing the terms, were promptly gathered and brought to us, no questions asked. All in all we spent only two hours at the dealership. Out of those two hours, one good half an hour was spent by me talking to our insurance company for a new quote. I have never spent such little time buying a car before and my husband and I have lots of experience with that! While we waited our new car to get detailed, Teddy stayed by our side to make friends with my 9 month old and make sure we were comfortable. Brad ran around making sure that all our other needs were fulfilled and that we got the fairest deal possible! I really have to say, thank you so much for the experience! We couldn't be happier! Never thought I'd say that after a visit to s car dealership! More
by Chrisemily11
Employees Worked With
Brad and Teddy
January 22, 2016
May Dunn & Nate are AWESOME!!!! Excellent communications skills, friendly & very helpful. May Dunn is so good to work with she and can sell you a vehicle even if she isnt there. It w Excellent communications skills, friendly & very helpful. May Dunn is so good to work with she and can sell you a vehicle even if she isnt there. It was great working with her & Nate. xxxxxxto them both!!!! Thanks for all you did. Satisified customer right here. :) More
by KateC
Employees Worked With
May Dunn, Nate
December 30, 2015
Great Experience Started searching the website for car's in stocked. With in 2 hours was set up with a sales rep Amanda told her about my situation and told they have Started searching the website for car's in stocked. With in 2 hours was set up with a sales rep Amanda told her about my situation and told they have some programs that could get me into a car. She even picked me up from trax and with in 2 hours drove away in a great car. More
by Grimchi76
Employees Worked With
Amanda
December 12, 2015
Lies Lies Lies Promised a 2000.00 gift card at the time of purchase, but I was called in two months later to finish up the financing. When I hadn't received a gift Promised a 2000.00 gift card at the time of purchase, but I was called in two months later to finish up the financing. When I hadn't received a gift card that was already agreed to, I asked about it. The finance manager Rob Hammer informed me that I am already getting a really good deal (according to the dealership) and that there is no room for the gift card, despite already agreeing to it when I took delivery of the car. The battery died on the car a week later, and all of the repairs they did to burn holes in seats failed and need to be replaced. This dealership hosed me during Christmas time. Doug the internet sales guy "attempted" to make things right and offered a 200.00 gift card.....thats not even the price of the first payment. This dealership lies and lies and lies. More
by jdrage0729
Employees Worked With
Mae, Valerie, Rob, Doug
November 14, 2015
great and fast Didn't believe they could do it, but they did! I was very happy and pleased. Great job. I'll be back for my next car. Didn't believe they could do it, but they did! I was very happy and pleased. Great job. I'll be back for my next car. More
by rbrtward4
Employees Worked With
May
November 14, 2015
Good Service I looked for a car for several days and when I came here they found the right car for me. Steve and Max were great. I looked for a car for several days and when I came here they found the right car for me. Steve and Max were great. More
by Knows how to buy cars
Employees Worked With
Max Steve
October 01, 2015
Excellent Experience I worked with a gentleman named Blashford who was extremely helpful. He listened intently to the reason I came in, and it wasn't just for a vehicle. H I worked with a gentleman named Blashford who was extremely helpful. He listened intently to the reason I came in, and it wasn't just for a vehicle. He listened to the whole background and used that information to help guide us through some vehicle choices. When we found the one we loved, he worked super hard with his management to get us the absolute best price we could have hoped for. They helped us get out of a bad situation into a very good situation. I would work with/buy from these guys again! More
by CrashSimmons
Employees Worked With
Blashford
