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Larry H. Miller Used Car Supermarket Sandy

Overview Reviews (250) Inventory (72)

Larry H. Miller Used Car Supermarket Sandy

Name: Larry H. Miller Used Car Supermarket Sandy
Address: 10990 S. Automall Drive, Sandy, UT, 84070, US
Telephone: (801) 553-5300
Rating: 3.8

3.8

250 Reviews

10990 S. Automall Drive, Sandy, Utah 84070

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Sales: (801) 553-5300

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Larry H. Miller Used Car Supermarket Sandy

Sandy, UT

Overview

Reviews

Vehicles

3.8

250 Reviews

Call Dealership (801) 553-5300

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10990 S. Automall Drive

Sandy, UT

84070

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3.8

250 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (250) Inventory (72)

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Sales: (801) 553-5300

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Showing 250 reviews

October 29, 2024

SALES VISIT - USED

The people at larry h miller used are con artist pieces of xxxx in my opinion. Take your business elsewhere. of xxxx in my opinion. Take your business elsewhere. More

by Kelly

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Employees Worked With

Steve Massey

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Nov 02, 2024 -

Larry H. Miller Used Car Supermarket Sandy responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. - Jason Mink, General Manager, 801-553-5310

May 05, 2024

SALES VISIT - USED

Very kind and efficient they were helpful by diagnosing my vehicles problems they even took a video of what needs to be repaired my vehicles problems they even took a video of what needs to be repaired More

by Jcuevas

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Service department

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April 21, 2024

SALES VISIT - USED

This was the worst customer service that I've ever had the joy of dealing with. The 3 times had to take it for the same issue that just seemed to get worse the first 2 times. The fact that they told me th the joy of dealing with. The 3 times had to take it for the same issue that just seemed to get worse the first 2 times. The fact that they told me they did work that they didn't do the first time and took 2 weeks to do it. The second time was 9 days to fix the work they did the first time and the work they told me they did already. That just made everything worse. The 3rd time in they had my vehicle 11 weeks! Yes 11 weeks and it took 3 and a half weeks to get me a rental car and this was the first rental out of all 3 appointments. My vehicle still doesn't seem right and now I need to find someone else to look at it after all this. The check engine light came on days after getting it back cause of something they didn't even hook back up. This was the most I ever spent on a vehicle and I feel like I only got 2 good years out of it. I will never buy from a LHM again and I would recommend the same to anyone I talk to. Thank you LHM. More

by d.hubertz

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Employees Worked With

Kris did a good job. don't even know who Steve is.

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Apr 25, 2024 -

Larry H. Miller Used Car Supermarket Sandy responded

I'm sincerely sorry to hear about the persistent issues you've experienced and the dissatisfaction with the services provided. We appreciate the feedback on our staff; however, it's evident that we need to address the overall service experience more effectively. I would value the chance to speak with you to better understand the specific details of your experience and to work toward a resolution that is satisfactory to you. Your continued patronage and recommendation are important to us, and I hope to prove that we can do better. Please reach out to me directly at your earliest convenience. - Jason Mink, General Manager, 801-553-5310

April 20, 2024

SALES VISIT - USED

Went in for an oil change and was told by the technician I needed to replace my air filter as well as my brakes and rotors. I have an aftermarket air filter that was brand new and the brakes and rotors were I needed to replace my air filter as well as my brakes and rotors. I have an aftermarket air filter that was brand new and the brakes and rotors were replaced 3 weeks ago. Tired of the Utah Larry H Miller technicians telling me things are wrong that are perfectly fine or have just replaced. Happens every single time at each of the Larry H. Miller dealerships. More

by whitey.james.j

Recommend Dealer

Employees Worked With

Steve Massey

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Apr 25, 2024 -

Larry H. Miller Used Car Supermarket Sandy responded

James, it sounds like your recent visit was frustrating. This isn't the standard we strive for, and I apologize for any inconvenience this may have caused. Your trust is vital to us, and I'm committed to restoring it. If you’d like to discuss this further, please don't hesitate to get in touch with me. Your satisfaction is a priority, and I hope to resolve this matter to your contentment. - Jason Mink, General Manager, (801) 553-5910

April 17, 2024

SALES VISIT - USED

Everyone was great. I only wish they gave actual paperwork. Not everyone has computer. My next purchase? Perhaps. All in all a great experience. Thank you LHM used car s I only wish they gave actual paperwork. Not everyone has computer. My next purchase? Perhaps. All in all a great experience. Thank you LHM used car supermarket Sandy folks. More

by janejaneyjones2

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Trevor

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April 15, 2024

SALES VISIT - USED

. Sales really knew what I needed. After two meetings they were able to recommend the best car for me they were able to recommend the best car for me More

by Ienjoi16

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

mark Mattice and George, Steve Massey

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April 04, 2024

SALES VISIT - USED

I purchased my car online. George, was effective, efficient and cordial. Moreover,he delivered the Subaru BRZ to me in Heber City, about one hour away from the dealership. All George, was effective, efficient and cordial. Moreover,he delivered the Subaru BRZ to me in Heber City, about one hour away from the dealership. All done online. I applied for a loan in the morning and by about 2:30 in the afternoon the Subaru was in my possession. It was as described and without any negative surprises. I highly recommend Larry Miller and his dealerships…..and George. More

by Skedawg

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

George

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March 22, 2024

SALES VISIT - USED

Always courteous, quick and don’t try to sell me more than what I need. Love that they have wifi too so I don’t have to miss work. than what I need. Love that they have wifi too so I don’t have to miss work. More

by Booclimb

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Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Employees Worked With

N/a

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March 20, 2024

SALES VISIT - USED

Not very good customer service and false advertisement the car I bought showed online that the backup camera worked, went to test drive and it didn’t work. The salesman and finance person kept giving me r the car I bought showed online that the backup camera worked, went to test drive and it didn’t work. The salesman and finance person kept giving me runaround and now I have to pay out of pocket to get it fixed good car but poor customer service here More

by Elp60slc

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Recommend Dealer

Employees Worked With

Sergio and Scott

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March 06, 2024

SALES VISIT - USED

Took my car for oil change and tire rotation. They said it would be about 1 hour 15 minutes but ended up being over 2 hours. The service was good, no complaint there, just a long wait for sn oil They said it would be about 1 hour 15 minutes but ended up being over 2 hours. The service was good, no complaint there, just a long wait for sn oil change. The waiting room is out dated and the furniture is old and uncomfortable. They were doing some painting to update it some but they need to get new furniture too. Maybe that’s in the plan. More

by btyler225

Recommend Dealer

Employees Worked With

Steve Massey

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Larry H. Miller Used Car Supermarket Sandy

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