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Larry H. Miller Toyota Peoria - Service Center

Peoria, AZ

4.6
1,247 Reviews

1,247 Reviews of Larry H. Miller Toyota Peoria - Service Center

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September 15, 2024

Excellent service. Completed the work sooner than expected or quoted. Very professional staff and nice too. My son recommended this dealership and I will recommend to a More

by Charles91083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Conger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Geary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
September 15, 2024

Found out that the extra package I was sold on didn’t cover basic maintenance items! Was sold a 2020 vehicle in 2023 and it was stock battery that’s not covered! Very pissed off what I was told was not More

by justin.alves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
September 15, 2024

I took my car in for service and was overcharged for the services on my car. The bill was 1500.00 before discount. After the discount it was 1600.00.. Todd said he would give me a discount. He only took 2 More

by Troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd
Oct 13, 2024 -

Larry H. Miller Toyota Peoria responded

Hello Troy, I am sorry that your experience at our dealership was not a positive one. If we have not already discussed this personally by the time you find this response, please contact me directly. - Sean McKinnon, General Manager 623-876-3410

September 13, 2024

Loved that I could make an appointment less than an hour in advance. Did not love that it took them 5+ hours to rotate my tires and forget to call me when it was done lol. More

by Tkayla
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven
Oct 13, 2024 -

Larry H. Miller Toyota Peoria responded

Sorry for the wait time of your last visit. I hope that we communicated to you that it would take as long as it did. Generally we will offer a ride or even a loaner car when the time is going to run longer than usual. We hope to make your next visit a much more pleasurable one. - Sean McKinnon, General Manager 623-876-3410

September 13, 2024

The dealership is very nice. Waiting a bit is easy as they have coffee, snacks and even popcorn. Much nicer than most waiting areas. Best part is they have been fast and effic More

by rsowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Conger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Geary
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Great customer service and very friendly employees. Dealership makes you feel appreciated as returning customer to utilize the service department. More

by SPM777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Sparlin
September 12, 2024

We have been using Larry miller Toyota since we purchased our Tacoma in 2011. Service department is great. Our advisor Scott is a pleasure to work with. Gives us great advise on service that needs to be done More

by dghaynes1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott our service advisor who helped us does a great job.
Sep 12, 2024 -

dghaynes1954 responded

We have been using Larry miller Toyota since we purchased our Tacoma in 2011. Service department is great. Our advisor Scott is a pleasure to work with. Gives us great advise on service that needs to be done.

September 12, 2024

The service was excellent. They kept us informed on the progress of servicing of our vehicle. More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female and none listed
September 12, 2024

Fantastic experience really felt like my advisor Krysta cared about me and my car, I will never go anywhere else to service my vehicle. Prices were fair, they didn’t push any extra services on me, but clea More

by Missy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krysta Perry
September 11, 2024

On time and great communication. Todd was very friendly and explained everything clearly. Also the dealership was clean. More

by alyssapaguayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd 5 stars
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