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Larry H. Miller Toyota Peoria - Service Center

Peoria, AZ

4.6
1,247 Reviews

1,247 Reviews of Larry H. Miller Toyota Peoria - Service Center

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June 14, 2024

Service did my diagnostic and recall work and didn’t try to rack up the bill More

by Ddbroderick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn
June 14, 2024

Barry Barrett Assit Serv Mgr was professional, respectful, informative, friendly and made me comfortable.The service is great, that’s why I continue to come to this location. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Bracamonte
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Barrett
June 14, 2024

Took RAV4 in because the lift-gate would not open. . The service department said that I had damaged the lift gate. Rather than looking to see what the problem was they just said take it to the Collisio More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry Barrett
Jun 20, 2024 -

Larry H. Miller Toyota Peoria responded

Hello Tom, I am having a hard time understanding where we may have gone wrong. The Toyota store sent you to the collision center because there was damage. Extended service contracts do not cover damage, and if you believe that the hinges are too small that would be a grievance with the manufacturer but we haven't heard of this being a problem. We would love to help you in any way we can which is why I think I am misunderstanding. If you would like you can reach me personally. - Sean McKinnon, General Manager 623-876-3410

June 14, 2024

I’m satisfied with its services specially service department. Nice and knowledgeable technicians with excellent customer service. More

by najibullah noor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
June 14, 2024

Excellent sales with a large selection of automobiles. Great service once they have your business. They want your return business so that’s a must. More

by David W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quin Rosenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

I had a flat and they were able to get me in quickly w/o an appointment More

by cath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The tire specialist
June 13, 2024

Excellent customer service Fast schedule appointment Good location Good to talk to my advisor Thank you More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Holger
June 13, 2024

Ok service for $$$ big $$$. I appreciate their flexibility to see us even though we had car battery issues early in the morning. The car was repaired in about 5 hours. More

by Ilhnah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric H
June 12, 2024

I was really disappointed with the time my service took today. It took over two hours and the app to check my time was never updated. It took a text message inquiring about my time to get a response of an More

by uriah74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Jun 13, 2024 -

Larry H. Miller Toyota Peoria responded

Looks like our communication fell short. In some cases this some cases our times run a bit longer, but we typically convey that with our guest. We assure you we will do a better job next time. - Sean McKinnon, General Manager

June 12, 2024

Communication from phone reception, greeter on arrival, fab service rep Eric- after 100K service was completed earned an A+ Waiting room though filled, was stocked w free water, coffee, snacks. Work w More

by pamljaffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Holzer
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