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Larry H. Miller Toyota Peoria - Service Center

Peoria, AZ

4.6
1,247 Reviews

1,247 Reviews of Larry H. Miller Toyota Peoria - Service Center

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August 09, 2024

It was scheduled at 3:00 pm and I took it in early and Tom the service advisor got it done earlier than 3:00pm More

by M1torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
August 09, 2024

Fixed a problem when check engine light came on for free. Long time customer. Very trustworthy. More

by bitterallenAllen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Holger
August 09, 2024

they are always great and so polite and of course my husband always wants tototo More

by rlee973859sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Conger
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Nothing against my service rep Parker. He was informative and answered my questions however waiting 2:45minutes for an oil change is horrible. More

by kellyjacleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Aug 16, 2024 -

Larry H. Miller Toyota Peoria responded

Hello and thank you for taking the time to leave us a review. Very happy to hear that you were satisfied with Parker and his service. Very sorry that the wait time was extended. We are working on this every day and are improving. - Sean McKinnon, General Manager

August 08, 2024

Have never been disappointed with service at both sales and service department. Been coming to Larry Miller Peoria Toyota since 2013. Thank you all! Today was a service department to check my Prius befo More

by Bbdyevr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Sparlin
August 08, 2024

Such a great dealer, Juan is the best, he always takes such good care of me More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Jeilany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Marquez
August 07, 2024

I explain the problem I was having showed them pictures and they literals nothing was wrong with the car they did nothing More

by gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
Sep 06, 2024 -

Larry H. Miller Toyota Peoria responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. I apologize for any inconvenience and would like to hear more about your visit. Please reach out to me directly to discuss the matter further. - Sean McKinnon, General Manager, (623) 876-3410

Sep 09, 2024 -

Larry H. Miller Toyota Peoria responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. I apologize for any inconvenience and would like to hear more about your visit. Please reach out to me directly to discuss the matter further. - Sean McKinnon, General Manager, (623) 876-3410

August 07, 2024

The customer service wasn’t as good. You wanted everything done on the computer that didn’t work right. The service tech was nice but he didn’t come to me because of the computer prefere More

by marymooseus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wily
Aug 09, 2024 -

Larry H. Miller Toyota Peoria responded

So sorry that this visit was not what you have grown to know. We will do better on future visits to communicate the way you ask as a posed to digitally. - Sean McKinnon, General Manager

Aug 10, 2024 -

Larry H. Miller Toyota Peoria responded

So sorry that this visit was not what you have grown to know. We will do better on future visits to communicate the way you ask as a posed to digitally. - Sean McKinnon, General Manager

August 07, 2024

I made the appointment a month in advance so they would have the shock to replace the faulty one but they didn’t have the correct bushings,it’s frustrating because of the drive to get there is 45 minutes n More

by Pfluv2shop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Aug 09, 2024 -

Larry H. Miller Toyota Peoria responded

So sorry for the inconvenience we've created for you. We would like to make this a better situation for you. Please reach me personally and we can discuss. -Sean McKinnon, General Manager 623-876-3410

Aug 10, 2024 -

Larry H. Miller Toyota Peoria responded

So sorry for the inconvenience we've created for you. We would like to make this a better situation for you. Please reach me personally and we can discuss. -Sean McKinnon, General Manager 623-876-3410

August 07, 2024

Pleased with Mike and his service. Wondering why the cars don’t get washed any longer. Also, no updated sticker in the windshield showing when we should get our next oil change. More

by Dayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
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