Larry H. Miller Subaru Boise
Boise, ID
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KJ made it a great buying experience Five stars for the sales associate, not the dealership. From the beginning, when we were calling from California to work out a purchase, KJ was alway Five stars for the sales associate, not the dealership. From the beginning, when we were calling from California to work out a purchase, KJ was always available and willing to work with us and accommodate our situation. He never made us feel pressured to buy a car, and he took the time to answer all our questions and options since we were buying out of state. We knew there wasn't much haggling on a new Crosstrek, but KJ helped us save other ways. The dealership losses two stars and my recommendation, due to their financing department. Brian really made us feel pressured at a rate higher than Subaru advertised. When we brought it up, he acted like he didn't know about Subaru's advertised financing rate. Really?!? After the deal, I left three messages for Ron in Financing department to call me back, and he NEVER called me back. It wasn't until I didn't send in the whole deposit and said to call me for the rest, that he called me the following week and said, "So, I guess I'm supposed to call you, huh." Seemed like the only thing that got his attention was money, not customer service. More
Great buying experience - who knew!!!! Jake Gallegos at L H Miller Subaru was great to work with buying our Subaru Outback. Young, enthusiastic, knowledgeable. Who knew car buying could be Jake Gallegos at L H Miller Subaru was great to work with buying our Subaru Outback. Young, enthusiastic, knowledgeable. Who knew car buying could be fun and go smoothly! Thanks Jake and the rest of the group! More
Sales and servuce Lynn Sparhawk was great. No pressure, informative, interesting, took extra time to make sure we were comfortable. My wife raced to everyone how Lynn s Lynn Sparhawk was great. No pressure, informative, interesting, took extra time to make sure we were comfortable. My wife raced to everyone how Lynn sat in our new car late in the evening describing all the functions. Sam Luna is efficient, funny, thorough. Very impressed with the entire dealership. More
New Subaru Forester purchase My salesman was Dustin Archer and he was wonderful. He was very nice and explained the entire process clearly. He was very knowledgeable and persona My salesman was Dustin Archer and he was wonderful. He was very nice and explained the entire process clearly. He was very knowledgeable and personable. I was able to take my purchase home with me that day, which made me even more happy. I really like this vehicle. I like the size of the car both inside and out. I like the color, again inside and out and it has a lot of "get up and go". Thank you Dustin for making this a most enjoyable experience. Very happy with my purchase. More
We had a great experience with buying our Subaru Forester Thanks to our sales person Michael J. Milner we had a great experience. He is very knowledgeable, attentive and patient. We took our time to test dri Thanks to our sales person Michael J. Milner we had a great experience. He is very knowledgeable, attentive and patient. We took our time to test drive many cars on a lot and came back multiple times asking him tons of questions. He was never pushy but extremely helpful. We appreciate his outstanding customer service. More
Our new Subaru Forester Turbo XT We had a great experience thanks largely to our salesman Peter Webster. He is very knowledgeable, personable, and attentive. His customer service was We had a great experience thanks largely to our salesman Peter Webster. He is very knowledgeable, personable, and attentive. His customer service was incredible: A+! More
Happy Days Are Here Again "KJ" was very patient with me and explained everything as we went along. He made several visits to your dealership very pleasent. He made observatio "KJ" was very patient with me and explained everything as we went along. He made several visits to your dealership very pleasent. He made observation but was never pushy. He was extremely helpful. More
"They take great care of you" We drove over to Larry H Miller Subaru after our sunroof exploded over the weekend as we were heading out of town on vacation. They immediately took o We drove over to Larry H Miller Subaru after our sunroof exploded over the weekend as we were heading out of town on vacation. They immediately took our car in, replaced the sunroof. When it was in the back they kept us informed as to the status. As we checked out we found out that it with no charge to us as they put it under warranty. This was such a relief. We definitely recommend them to anyone. More
Happy, happy, happy! I knew right away that Neil would be easy to work with - so informative, yet not pushy. He was professional from start to finish...He wanted to make s I knew right away that Neil would be easy to work with - so informative, yet not pushy. He was professional from start to finish...He wanted to make sure I was happy with my decision on the car. More
Great experience Took my Subaru in for an oil change. Services were done in a timely manner. A technician brought me the air filter to show me the condition. Filter wa Took my Subaru in for an oil change. Services were done in a timely manner. A technician brought me the air filter to show me the condition. Filter was replaced, car washed, and I got out of Boise before traffic got bad! More