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Larry H. Miller Subaru Boise

Boise, ID

4.8
1,509 Reviews

11196 West Fairview Ave

Boise, ID

83713

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Showing 1,509 reviews

January 04, 2018

KJ made it a great buying experience Five stars for the sales associate, not the dealership. From the beginning, when we were calling from California to work out a purchase, KJ was alway More

by Sales and financing
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian, Ron, KJ Jones
Jan 17, 2018 -

Larry H. Miller Subaru Boise responded

Hello, we are so sorry to hear about your difficulty with our finance department. It is never our intention to cause these types of frustrations and we apologize for the trouble this has caused you. If there are any unresolved issues or if there is anything you would like to discuss further, please reach out to our Finance Director, Cory Thomas, or our General Manager, Ty Leuthold, at 208-957-5227. Thank-you for your feedback and we hope that you are loving your new Crosstrek.

Jan 17, 2018 -

Sales and financing responded

Thank you for the canned response. If you read my review, I left 3 voice messages and never got a call back. I'm not calling again to discuss anything further as I am sure it will yield the same results. "The definition of insanity is doing the same thing over and over again, but expecting different results" - Albert Einstein.

December 30, 2017

Great buying experience - who knew!!!! Jake Gallegos at L H Miller Subaru was great to work with buying our Subaru Outback. Young, enthusiastic, knowledgeable. Who knew car buying could be More

by PT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Gallegos, Paul Krake
Jan 10, 2018 -

Larry H. Miller Subaru Boise responded

Thank-you for your review, PT. We appreciate the opportunity to help with your purchase and we hope you are loving your new Subaru Outback!

December 20, 2017

Sales and servuce Lynn Sparhawk was great. No pressure, informative, interesting, took extra time to make sure we were comfortable. My wife raced to everyone how Lynn s More

by Weis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Sparhawk
Dec 21, 2017 -

Larry H. Miller Subaru Boise responded

Thank-you very much for your review! We are so happy to hear about your experience with Lynn and Sam - we agree, we are lucky to have them on our team. We appreciate the opportunity to serve you. Please reach out if we can help with anything in the future and enjoy your new car!

December 04, 2017

New Subaru Forester purchase My salesman was Dustin Archer and he was wonderful. He was very nice and explained the entire process clearly. He was very knowledgeable and persona More

by kathy corbin
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dustin Archer
Dec 14, 2017 -

Larry H. Miller Subaru Boise responded

Hi Kathy, Thank-you so much for your feedback regarding your recent vehicle purchase. We are thrilled to hear that you are loving your new car and even more thrilled to hear that Dustin provided an excellent experience for you. Thank-you for giving us the opportunity to help you with your vehicle purchase. Please reach out if there is anything we can do to help in the future!

November 16, 2017

We had a great experience with buying our Subaru Forester Thanks to our sales person Michael J. Milner we had a great experience. He is very knowledgeable, attentive and patient. We took our time to test dri More

by Tanya and Ilya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael J. Milner
Nov 21, 2017 -

Larry H. Miller Subaru Boise responded

Thank-you very much for your comments, Tanya and Ilya! We are very happy to hear about your experience with Mike. Thank-you for choosing us to help with your vehicle purchase. Congratulations on you new Subaru Forester (such a great choice)!

November 11, 2017

Our new Subaru Forester Turbo XT We had a great experience thanks largely to our salesman Peter Webster. He is very knowledgeable, personable, and attentive. His customer service was More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Webster, Troy Sawyer
Nov 14, 2017 -

Larry H. Miller Subaru Boise responded

Thank-you very much for your review and for choosing us to help with your vehicle purchase, Chris. We are so happy to hear that Peter took great care of you! We appreciate the opportunity to serve you and hope that you are loving your new Forester XT!

October 28, 2017

Happy Days Are Here Again "KJ" was very patient with me and explained everything as we went along. He made several visits to your dealership very pleasent. He made observatio More

by Carmen R Coulter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fouts, KJ Jones
Nov 07, 2017 -

Larry H. Miller Subaru Boise responded

Thank-you very much for your review, Carmen! We are so happy to hear that KJ provided a great experience and we appreciate the opportunity to help with your vehicle purchase. We hope you are loving your new vehicle and please reach out if there is anything we can help with in the future.

October 23, 2017

"They take great care of you" We drove over to Larry H Miller Subaru after our sunroof exploded over the weekend as we were heading out of town on vacation. They immediately took o More

by Ruth Bowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Coatsworth
Oct 26, 2017 -

Larry H. Miller Subaru Boise responded

We are so happy to hear about your experience with our service department, Ruth! We hope that you had a wonderful vacation and we look forward to seeing you next time when your vehicle needs service!

October 07, 2017

Happy, happy, happy! I knew right away that Neil would be easy to work with - so informative, yet not pushy. He was professional from start to finish...He wanted to make s More

by Happy!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Bryant
Oct 09, 2017 -

Larry H. Miller Subaru Boise responded

Thank-you very much for your review!

October 06, 2017

Great experience Took my Subaru in for an oil change. Services were done in a timely manner. A technician brought me the air filter to show me the condition. Filter wa More

by Whitelitnin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Oct 09, 2017 -

Larry H. Miller Subaru Boise responded

Thank-you very much for your review! We appreciate the opportunity to serve you and look forward to seeing you next time.

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