
Larry H. Miller Subaru Boise
Boise, ID
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Great Buying Experience! I have always been somewhat reluctant to shop for new cars, as I dislike the high pressure, lack of knowledge and general attitude of some of the sale I have always been somewhat reluctant to shop for new cars, as I dislike the high pressure, lack of knowledge and general attitude of some of the sales people. I had none of the that with my visit to Larry H Miller Subaru. I did some internet research and knew the basics of the features my wife and I wanted, and went in with some technical questions about the features and which model fit my needs. Without question, Kyle Jones knew the product lines and the Subaru line inside and out. All questions were answered without delay and answered my questions without any hesitation. After my test drive, never once did he ask "Do you think this car will fit your needs" or anything similar to urge my decision. While talking to Kyle, Cody, who is a man that was a sales person years ago, walked by, recognized me from 8 years ago, and actually remembered non-automobile conversations we had, again with nothing in our conversation, pressuring me for any decision. Overall, I had a very pleasant car buying experience and could ask for nothing more. More
Tires My name George Albright and my wife and I bought a 2017 Outback and we like the car. Our experience with Larry Miller was a good one. We now have 1 My name George Albright and my wife and I bought a 2017 Outback and we like the car. Our experience with Larry Miller was a good one. We now have 18,000 miles on the car. We have had the tires rotated and the oil changed at the Dealership every 5,000 miles. My complaint is simple. Tomorrow I am spending $800.00 on new tires. I find the quality of the tires that came with the car sucks. They are Bridge stone Dueler tires and they are worn out. I find this hard to believe, but it is true. I went to the dealership they said only the tire manufacturer would warranty the tires. I wet to the Bridgestone dealership they said I was out of luck and rudely told me I was not covered. I told them I would never buy Bridgestone tires ever again I have felt a need to let someone know at your dealership that you sell a very good car with terrible tires. Thank you, George Albright More
Sale two vechiles Awesome sales and service the whole team Melvin, Cody, Matt,and Brian excellent everyone above and beyond the call of duty. These are our fourth and Awesome sales and service the whole team Melvin, Cody, Matt,and Brian excellent everyone above and beyond the call of duty. These are our fourth and fifth Subaru’s great cars. More
Great Service! Made appointment, they took great care of me and my vehicle! Will return for future service. I've bought 3 cars with them in the past! Made appointment, they took great care of me and my vehicle! Will return for future service. I've bought 3 cars with them in the past! More
The service department is the best. The service department is the best and most honest service department that I've ever worked with. Don Coatsworth, the service manager treats everybody The service department is the best and most honest service department that I've ever worked with. Don Coatsworth, the service manager treats everybody with the upmost respect. I love bringing my car in to this Subaru dealer because I know it will be done right and a fair price. More
Bought 2 cars sat. Branden Thomas is an awesome salesman. Branden Thomas helped my husband and myself through the process of purchasing 2 vehicles. One for me and one for my business. It was about a 5 hour Branden Thomas helped my husband and myself through the process of purchasing 2 vehicles. One for me and one for my business. It was about a 5 hour process. Branden kept us updated. Got us a great interest rate for the vehicles and a higher than normal trade in on the one vehicle I was purchasing. Even bought us dinner!! J have never owned a Subaru and I couldn't be happier. I would let the dealership know they have an awesome employee with Thomas as he is called at the dealership. Thank you. James and Tammy Gusman More
My wife's new car We had been driving a car we loved but is was eight years old so we thought we would look at was out there. We drove a Ford Flex, an Alfa Romeo and We had been driving a car we loved but is was eight years old so we thought we would look at was out there. We drove a Ford Flex, an Alfa Romeo and even a Volvo but the Outback was the best value. KJ made our buying experience smooth and pleasant... and that is saying a lot! I've been buying cars for many decades and I would HIGHLY recommend KJ at Larry Miller Subaru. James Lucker More
Headlight replacement Came to larry miller subaru to have headlight replaced. I was met promptly and courteously told it would be about an hour. They found i had three othe Came to larry miller subaru to have headlight replaced. I was met promptly and courteously told it would be about an hour. They found i had three other front lights out Car was done in less than an hour and they washed it. More
No follow through I went there looking for information on the Ascent. Riley said they had some info he could give to me but when he came back it mysteriously had disapp I went there looking for information on the Ascent. Riley said they had some info he could give to me but when he came back it mysteriously had disappeared. He then promised to email it to me and after I gave him my information I never heard from him. This was a week ago. I am very interested in this new model and purchased an outback previously. But if you can't follow through before the sale I doubt you will after so I will be looking elsewhere More
Great service from Larry Miller Subaru, Jeff was very helpful and courteous. I was able to schedule maintenance on the same day I went in. from Larry Miller Subaru, Jeff was very helpful and courteous. I was able to schedule maintenance on the same day I went in. More