Larry H. Miller Lexus Murray

LHM Lexus Service Dept - clean and efficient I took my non-Lexus vehicle in for a minor repair and state emission and inspection. I found the service dept to be very clean and efficient. I made m I took my non-Lexus vehicle in for a minor repair and state emission and inspection. I found the service dept to be very clean and efficient. I made my service appointment online and requested a loaner vehicle. I dropped it off and was back at work within 30 minutes. A rep called with the details within a couple of hours. Very happy overall! More

Going Above & Beyond! I want to Highlight several people that work at the Murray Lexus Dealership. Adam and Chari. I had a complicated repair that required hours of co I want to Highlight several people that work at the Murray Lexus Dealership. Adam and Chari. I had a complicated repair that required hours of correstpondence, both via phone and email to get support from Lexus. Adam went above and beyond by contacting Lexus to make sure they would "cover" the costs of this repair that initially weren't "under warranty". In addition, Chari Wilson worked with Adam to make this experience the best it could be for me, both from a service and financial standpoint. Their customer care involved so much time & energy - I really appreciate both of them. My gratitude is immense and I am extremely happy with my experience. Thank You so much! Great people and Great Dealership... More

Great service I enjoyed the services and friendliness of the service members such as Rambo and John provided for me. I am fortunate to meet both of them, give them I enjoyed the services and friendliness of the service members such as Rambo and John provided for me. I am fortunate to meet both of them, give them a raise. More

Excellent The employee who attended me took really good care of my. I had to take my car there a second time for the same problem and he make sure my car was a The employee who attended me took really good care of my. I had to take my car there a second time for the same problem and he make sure my car was actually good to go before leaving me pick it up. Also always informed me about the progress, I liked that very much. More

Service Brought RX F Sport in for servicing. Everything was great! Had the oil changed. Service was perfect all the way around. My wife drives the car and Brought RX F Sport in for servicing. Everything was great! Had the oil changed. Service was perfect all the way around. My wife drives the car and she is very satisfied with the services when we get them. More

Excellent You are so awesome! I have been treated with the best of service! I just wished you carry seat covers! I love my car & service!! Thank you You are so awesome! I have been treated with the best of service! I just wished you carry seat covers! I love my car & service!! Thank you More

Excellent Customer Service It was such a great experience to have people actually listen to my needs and what was important to me. They didn't try to sell me on something i did It was such a great experience to have people actually listen to my needs and what was important to me. They didn't try to sell me on something i didn't want. I left with the car i wanted and the price i was comfortable with. As a single mother, they understood my priorities and my needs. Thank you to Paul Blanchett, Brad Rabe and Tom Roy. They were all the BEST people and most of all, they showed kindness. THANK YOU!!! More

Great place! No hassles at all. Very straightforward and stress free. Friendly, efficient, and relatively inexpensive. Used the prepaid maintenance plan to cover t No hassles at all. Very straightforward and stress free. Friendly, efficient, and relatively inexpensive. Used the prepaid maintenance plan to cover the annual safety inspection. More

Customer service redefined I had come to think of customer service as the next casualty on the endangered species list. Instead, LHM Lexus has taken it to the next level. In the I had come to think of customer service as the next casualty on the endangered species list. Instead, LHM Lexus has taken it to the next level. In the 8 years since I began going there I have never felt that I was being upsold service that was not needed. Their passion is working with me to maintain my vehicle for peak performance. Even the waiting area is pleasant and I have often called it my favorite mobile office in the city. They simply do things right. They have my highest recommendation. More

In and out in a timely manner Terrence is informative and efficient. He always returns calls if he is unable to answer at the moment and is patient to answer any question about th Terrence is informative and efficient. He always returns calls if he is unable to answer at the moment and is patient to answer any question about the service of the car. More