Larry H. Miller Lexus Murray

Working with Troy Young made this an incredible experience I manage a 2.6 million dollar territory for an Ethanol producer dealing with c-level executives (and above), the US Government, and some of the larges I manage a 2.6 million dollar territory for an Ethanol producer dealing with c-level executives (and above), the US Government, and some of the largest Pharmaceutical companies in the world. Through my experience as an account manager I realize the importance of "white glove" service, of selling on quality and closing on price. Most importantly, I've learned the value of closing a sale as a "problem solver" and not a numbers chaser. Troy was the embodiment of the former. He treated me like a customer whose problem he could solve and not one whose problems could help him boost his sales metrics. He was articulate, able to listen and sympathize with my concerns and adapt to my problem seeing beyond me as more than a sale, but rather helping me bring my vision to life. Lexus as a brand is about the experience, the white glove "luxury" service, and Troy truly made me feel as though my problems were his own, and that together we could solve them through a careful navigation of a complex deal. The sales experience goes beyond offering free beverages and snacks (that's merely a false veneer of caring), Troy really went above and beyond simply because he wanted to see me drive out in a new car, and wouldn't accept any other solution to my problems. He knew that's what I needed, and he made it happen. Honestly, both Troy and Tom are very valuable assets to your dealership, and I hope that you appreciate and value them as much as I do. I would not hesitate a single second to recommend Troy to anyone I knew that was looking for a new car. Thank you so much for taking a daunting task, making it a shared problem, and helping me solve it. More

Easy. Great customer service Great, responsive sales person. She took it upon herself to personally deliver my car. Easy to deal with and in general had a very good experience. Great, responsive sales person. She took it upon herself to personally deliver my car. Easy to deal with and in general had a very good experience. More

Outstanding service The folks were very attentive and professional across the board of your organization. It was a extrem pleasure to do business with such a great team. The folks were very attentive and professional across the board of your organization. It was a extrem pleasure to do business with such a great team. Thank you More

Enjoyed the time being there. We were looking for a specific car, and the sales person found one that matched our liking. They were very nice, answering every question that we have We were looking for a specific car, and the sales person found one that matched our liking. They were very nice, answering every question that we have. The car buying experience overall was great. More

Purchasing an RS 350 Everyone was genuine in greeting us. No high pressure sales tactics. Both Brad Rade and Tom Roy were very courteous and helpful. We drove 3 cars befor Everyone was genuine in greeting us. No high pressure sales tactics. Both Brad Rade and Tom Roy were very courteous and helpful. We drove 3 cars before deciding on the car, mileage , and color. We were impressed at the "extras" that are included buying a Lexus vehicle. More

Buying a new/used car I was interest interested in purchasing a used RX 350. The sales person was able to find me a perfect car without traveling to Salt Lake City. We do I was interest interested in purchasing a used RX 350. The sales person was able to find me a perfect car without traveling to Salt Lake City. We do have everything over the phone and the car is perfect. Just what I wanted! More

Innovative, personal, professional dealership Purchased Lexus Certified RX 350. No pressure, personable sales person, Chari. She was knowledgeable about the car. She was professional, helpful, and Purchased Lexus Certified RX 350. No pressure, personable sales person, Chari. She was knowledgeable about the car. She was professional, helpful, and a pleasure to work with. Thank you Chari! I currently own a ES 350 and have it serviced here at LHM Lexus, Murray. I have purchased more cars than I can remember, many from dealerships. But none as Great as this dealership. This dealership is head and shoulders above ANY other dealership I have worked with in my entire 66 years. The professionalism is outstanding! The personalism is Superior! Chari Wilson made our experience very enjoyable with personablism and professionalism. The Finance Officer Lyndon Shamy was also a pleasure to work with. He expertly guided us through the process quickly and professionally. Thank you Lhm Lexus! More

Quality car great sales person Liked sales person, finance person service person was a bit grumpy and seemed put out. Dealership facilities top of the line. Wish the dealership was Liked sales person, finance person service person was a bit grumpy and seemed put out. Dealership facilities top of the line. Wish the dealership was closer to where we live. More

New car purchase Gregg was wonderful to work with. He was very patient and was more than willing to deal with my questions and concerns in choosing the right vehicle Gregg was wonderful to work with. He was very patient and was more than willing to deal with my questions and concerns in choosing the right vehicle for our family. I feel that me made recommendations that took my needs into consideration. The entire staff was courteous and welcoming from the time I entered right up to the time I left the lot with my new car. I'd go back in a heartbeat! More

Purchased a RX350. Great salesperson Great salesperson ; other staff were friendly and helpful Got a fair price for I hope a wonderful automobile Brad was great. Lyndon Shamy was fri Great salesperson ; other staff were friendly and helpful Got a fair price for I hope a wonderful automobile Brad was great. Lyndon Shamy was friendly and knowledgeable but a but aggressive for my tastes More