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Larry H. Miller Lexus Lindon
Lindon, UT
430 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 430 reviews
May 02, 2012
We were treated as family by Jonathon Henson when we first approached the Larry H. Miller dealership. No pressure, no hype. We found the car we liked and wanted, but asked for a day to "think it o first approached the Larry H. Miller dealership. No pressure, no hype. We found the car we liked and wanted, but asked for a day to "think it over". We left to consider if it was what we wanted. We received no follow up call or pressure. We decided we wanted the car and went in to purchase it. We were still treated as family. We have decided that after purchasing this used car the next Lexus we will purchase will be brand new from Larry H. Miller. We also hope that Jonathon will be around to sell us the new one. Thanks Jon! Scott and Lela More
by wsdaniel
Employees Worked With
Jonathon Henson
April 10, 2012
We have had our previous Lexus' serviced at LHM but this was the first time we had the opportunity to purchase from the dealership. The sales and support staff are as great as your service advisor Jason Do was the first time we had the opportunity to purchase from the dealership. The sales and support staff are as great as your service advisor Jason Doyle! thanks, Lisa & John Griep More
by lmgriep
Employees Worked With
Bob & Steve
March 31, 2012
Kurt was great with regard to getting back to me via email regarding my interest and purchase of a 2008 Lexus RX400h. He had paperwork ready when I arrived, but I had to wait for over an hour for the fi email regarding my interest and purchase of a 2008 Lexus RX400h. He had paperwork ready when I arrived, but I had to wait for over an hour for the fianace person to be able to complete my transaction. Just prior to leaving the dealership, it was discovered that my new vehicle did not have but one key. This should have been known upon my arrival and another key obtained and ready. I have since received not one, but two valet keys. I appreciate this being taken care of. I was surprised that in, what I would call a luxury dealership, that the dress code was quite relaxed. Maybe this is an avenue to attract more customers like me with a lower level of income, but a bit more professional attire was expected. I would recommend this dealership to anyone that is interested in purchasing a new or used Lexus. I love my Lexus and appreciate how easy this transpired! Thank you!!! Sincerely, Bonnie L. Young, RDH More
by Toothclnr99
Employees Worked With
Kurt Hoerner
February 15, 2012
We were treated very well by everyone we dealt with. They were all very helpful and made the process very pleasant. I love my new (uesd) Lexus!! were all very helpful and made the process very pleasant. I love my new (uesd) Lexus!! More
by jeannebean
Employees Worked With
Danny Adams,Steve? (the closer) and Kyle? in detail...
February 09, 2012
Tommy was good, not too pushy. I didn't care for the dark haired finance guy at all. The one who went over the finance and warranty info in his office was great. I didn't like the fact that I was told dark haired finance guy at all. The one who went over the finance and warranty info in his office was great. I didn't like the fact that I was told I would be given a new battery in the remote, and wasn't, so I get low battery every time I start the car. I also didn't like that I was told the paint on the door would be fixed and it wasn't. It is always easier to recommend someone when they follow through on what was promised. More
by michellecm
Employees Worked With
Tommy and two finance people
February 07, 2012
We were looking for a crossover style SUV and found a very nice 07 RX350 online. It was listed for a great price. We took it for a test drive. We were with Jon. He was a great guy. Very easy to work with very nice 07 RX350 online. It was listed for a great price. We took it for a test drive. We were with Jon. He was a great guy. Very easy to work with, answered all of our questions. Came in the next morning to pick it up and signed all the paperwork with Steve, who was just great. I have never had an easier, more pleasant car buying experience before working with LHM Lexus of Lindon. Thanks guys! More
by mykulangot
Employees Worked With
Jon, Steve
February 01, 2012
Kurt was very responsive in the pre-sales process in finding the right Lexus for me and my family. I could always reach him on his cell phone. He was also very helpful in explaining the options availa finding the right Lexus for me and my family. I could always reach him on his cell phone. He was also very helpful in explaining the options available for us on the car. More
by brucedew
Employees Worked With
Kurt Hoerner
January 26, 2012
My unwavering support of the Lexus brand had never been called into question until the day I brought my '08 ES350 into Lexus of Lindon. I was promptly greeted by a very friendly service representative called into question until the day I brought my '08 ES350 into Lexus of Lindon. I was promptly greeted by a very friendly service representative as I exited my car, and was quickly led to Jason's office. I only needed my safety inspection and emissions test done. After waiting 45 minutes (I was told it would be 20) I checked on the status of my car. Jason then told me that I needed to flush my transmission oil, flush my brake fluid (because it was black and thick), and align my car. My owner's manual has my trans oil listed as 100,000 mile fluid and I am only at 51 thousand miles. The alignment was done 2 weeks previous when I bought my new tires at Les Schwab. I told him this and he back-peddled and blamed the oversight on the new mechanic. He still pushed the alignment and brake fluid flush telling me that my tires would blow out on the freeway without a proper alignment. I refused again and took my car back to Les Schwab to have them fix the alignment. As I told them of my experience at Lexus, Braden at Les Scwab chuckled and said "we hear that alot". They opened the hood to show me that my brake fluid was not black, and was not even dark. They finished checking the alignment and yet again, showed me that I have nothing to worry about. Lexus should know better than to hire such a dishonest human being to represent their product to the Lexus owners in Utah. For any dealership work, I will only bring my car to Lexus of Murray. Otherwise I will stick with Les Schwab for my maintenance needs. Rick Stanton More
by tsistern
Employees Worked With
Jason Doyle
January 24, 2012
Great experience - would totally recommend this dealership to friends. They did a great job of listening to what was important in a vehicle for me and helping me find one that met those needs best dealership to friends. They did a great job of listening to what was important in a vehicle for me and helping me find one that met those needs best. I felt they were trustworthy, efficient, and genuine. More
by atkintq
Employees Worked With
Brian, Jon
January 21, 2012
There was a problem with the tire sensor that no one would help me with, my calls to the dealership were not returned. I took the car to the Murray Lexus and a salesman there helped me that knew exactly would help me with, my calls to the dealership were not returned. I took the car to the Murray Lexus and a salesman there helped me that knew exactly what was wrong and had it fixed in fifteen minutes, wonderful customer service there. I will always go there and not Lindon. Was not a good experience. More
by Carol Naylin
Employees Worked With
Tommy Terry
