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Larry H. Miller Ford Mesa
Mesa, AZ
1,639 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,638 reviews
May 29, 2025
Amazing Amazing Amazing! ! Katlynn is the best customer service rep I have ever delt with! She is dedicated to making sure you're fully taken care of and happy 😊 ! Katlynn is the best customer service rep I have ever delt with! She is dedicated to making sure you're fully taken care of and happy 😊 More
by lrbjf6655
Employees Worked With
Katlynn Artz
May 29, 2025
The Lincoln was in for a quicklane oil change. The tires were rotated. The overall vehicle inspection revealed the tires' age and the need to replace them based on their age (6 years). They tested The tires were rotated. The overall vehicle inspection revealed the tires' age and the need to replace them based on their age (6 years). They tested the battery and reported it was failing. It is a fairly new battery, so I tested at home on my (Schumacher) battery tester using the correct gel battery parameters, it tested like new at 880 CCA. I suspect they tested using lead-acid battery parameters, which it does fail. No inspection report given on brake condition. The engine air filter and cabin air filter were replaced by the owner using Motorcraft filters. The report also called for Transmission and Brake fluid changes (based on the 30k-mile schedule), and I will have that scheduled soon. Replacement tire estimates were provided by the service representative. More
by saluki100
Employees Worked With
Derek Ironside
May 29, 2025
Dealership/Salesperson not transparent about vehicle history, condition, etc. vehicles overpriced vs. actual value. Check engine light is cleared by dealer before sale and turns on 2 days after. Neve history, condition, etc. vehicles overpriced vs. actual value. Check engine light is cleared by dealer before sale and turns on 2 days after. Never again. More
by Yes.
Employees Worked With
Ricky Inclan
May 29, 2025
Service was mediocre, limited service after the sale. I wasn’t really impressed by the sales staff or the financing department, and it took forever to get everything all said and done, and to drive out w I wasn’t really impressed by the sales staff or the financing department, and it took forever to get everything all said and done, and to drive out with the new vehicle. They did give us a fair price on or trade in however. More
by scgorazd
Employees Worked With
Elton Higgenbottom
May 27, 2025
Last summer upper oil pump replaced and we were on a time line. They fixed it and got us out on the road on time. All my service is with LMF and will stay that way, todays service was no different, Thank line. They fixed it and got us out on the road on time. All my service is with LMF and will stay that way, todays service was no different, Thanks More
by Drgoofy2
Employees Worked With
Derek Ironside, Paul Baron
May 26, 2025
Suzie Famoso at Larry H Miller has to be THE MOST Professional i have ever dealt with at ANY dealership. There is no doubt in my mind that she is an asset to Ford and whichever car manufacturer she Professional i have ever dealt with at ANY dealership. There is no doubt in my mind that she is an asset to Ford and whichever car manufacturer she would work for in the future. Aside from being knowledgeable and experienced in her department, her respect, transparency and treatment was no less than excellent and way above cordial. I don’t recommend any other service representative if its not Suzie Famoso. More
by Edwil
Employees Worked With
Suzie Famoso! 5⭐️
May 26, 2025
My service rep left with no notice it took 3 days for oil change new rep took good care of me would have like better communication. Forced me to leave lat for trip. change new rep took good care of me would have like better communication. Forced me to leave lat for trip. More
by hilljack856
Employees Worked With
Christopher
