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Larry H. Miller Ford Mesa

Mesa, AZ

4.6
1,222 Reviews

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 1,222 reviews

November 30, 2024

Mel Lewis is very personable and friendly. Work was completed in a timely fashion. He will let me know when parts are available for the recall. More

by 54mgoddard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Lewis
November 30, 2024

Seems like all dealers have a wait list these days so it did take a little while to get feedback. However, I did have a more major issue which took time to diagnose. They did a good job communicating the is More

by rwa58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Justin Frier, Jim Cortina
November 30, 2024

Got us in quickly and out same day for "the works" oil change and recall fix. Joshua was very professional and friendly. Like the contact text for us to communicate easily (or phone call if preferred) thr More

by kcnscinaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
November 30, 2024

My service has always been impeccable. Staff is excellent quality of work is excellent overall I wouldn’t do business anywhere else to take care of my Ford fusion More

by Mrosuper63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
November 30, 2024

Fair and fast. Than did what they said they would do and gave us what we wanted for are trade in More

by sometimecreekranch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Farzier, Gary Warning
Nov 30, 2024 -

sometimecreekranch responded

Fair dealer

November 29, 2024

The truck was in for repairs to the front end under warranty. Two days later I'm told it is fixed and to pick it up. The front-end issue is still there and has not been repaired. More

by saluki100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua
Dec 01, 2024 -

Larry H. Miller Ford Mesa responded

Hi Saluki100, we regret your most recent visit with us was not up to the standards we strive for. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Larry H. Miller Ford Mesa (480) 530-9625 Seth England, Service Director.

Dec 03, 2024 -

Larry H. Miller Ford Mesa responded

Hi Saluki100, we regret your most recent visit with us was not up to the standards we strive for. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Larry H. Miller Ford Mesa (480) 530-9625 Seth England, Service Director.

November 29, 2024

People were polite and helpful. The recall was completed in a timely manner. The driver was very excellent. More

by Msdlegrand
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
November 28, 2024

LHM is great. Communication is frequent, helpful, and clear. Pick ups and drop offs are fast and convenient and they always take very good care of me and my vehicl More

by Clay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzie Famoso
November 28, 2024

Between the service manager Joey Zaffino and the advisor Joshua I had a great experience getting my 2024 edge serviced. More

by Scott1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua, Joey Zaffino
November 27, 2024

Service was awesome start to finish. Christopher was great at communicating and also attentive to our needs. As always service was a breeze. Keep up the great service More

by mandoviasun12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Velazquez
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