Larry H. Miller Ford Mesa

What started as a very bad experience, was turned into positive in the end. We pulled into the service department 15 minutes early, and was promptly greeted....... however we were left standing there wit positive in the end. We pulled into the service department 15 minutes early, and was promptly greeted....... however we were left standing there with no interaction for the next 20+ minutes. We were just getting into the truck to leave when the same girl that greeted us asked if there was a problem. I said yes there was and was not happy after watching 2 other vehicles pull in, checked and off to service after we had been there. I asked to see the Service manager as this was not up to Ford standards, as I know being a retired Ford dealer employee. The Service Manager Joey Zaffino came out and I explained my displeasure, and he agreed it was not to standards. Without going into details I want to express my sincere gratitude to Joey Zaffino, this guy is the real deal when taking care of customers. VERY PROFESSIONAL!! Larry H Miller Ford Mesa is EXTREMELY lucky to have an employee like Joey Zaffino. It's because of Joey I will return to this dealership when we return in the fall. Thank you again Joey Zaffino. More

The service was great. I was kept informed throughout the process. I would recommend this dealership. I was kept informed throughout the process. I would recommend this dealership. More

They worked well with me. They were friendly any easy to work with on ever step of the car buying process. They were friendly any easy to work with on ever step of the car buying process. More

Integrity and honesty are 2 values that I admire and this dealership has both with their wonderful employees!😊 dealership has both with their wonderful employees!😊 More

Love Katlynn as my service advisor. Always A+ treatment, honest prices, and good quality work. Always A+ treatment, honest prices, and good quality work. More

Honestly Honest and reliably reliable service. The staff did a wonderfully wonderful job, and were courageously courteous. All kidding aside, they did a great job and we will be returning for fu The staff did a wonderfully wonderful job, and were courageously courteous. All kidding aside, they did a great job and we will be returning for further services. More

Great staff and excellent service. Keeps me updated on truck status and recommended future servicing. Keeps me updated on truck status and recommended future servicing. More

Great people always helpful I will definitely recommend it Second time being there and I will go back and bring my friends it Second time being there and I will go back and bring my friends More

Got my 2024 GT here very satisfied and I'm very happy and satisfied every time I came for any service I need on my car 😉 satisfied every time I came for any service I need on my car 😉 More

Service was excellent. They picked up my car from home and returned it. The price was fair. They picked up my car from home and returned it. The price was fair. More