Back

Larry H. Miller Ford Mesa

Mesa, AZ

4.5
1,157 Reviews

460 E Auto Center Dr.

Mesa, AZ

85204

Directions

By Type

Showing 1,157 reviews

April 02, 2024

Our salesman Gary Warning was awesome to deal with, friendly and very helpful. Greg in finance was friendly and made the process go by quickly. Richard in parts also was great to deal with, shout out t More

by Jhays698986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Other Greg in Finance and Richard in parts, Gary Warning
March 31, 2024

After a month of shopping for the right truck we walked into LHM Mesa and met Gibby. I must say Gibby is a straight shooter, honest and most of all friendly, respectful and patient. He went above and beyon More

by Wake Built
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar , Gibson Nganga
March 31, 2024

Our customer service was great, ford dealership is active and friendly with myself and family. More

by emalone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suzie Famoso
March 30, 2024

The worst customer service I have ever experienced with a dealership. Was told we’d get 2 remotes with vehicle gave us 1 that worked and the other one we will need to get it programmed on our dime. Engine More

by Murdockdonna839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Garbis, Fernando Pacheco
Apr 04, 2024 -

Larry H. Miller Ford Mesa responded

Donna, I appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. Thank you for taking the time to talk with my today and let me know how I can help correct the issues with your Jeep. We are committed to providing exceptional service to all customers and would like to make things right. – Seth England, Service Director, 480.530.9525

March 30, 2024

I took my truck in for an oil change with a reservation and I had to sit there for 2 1/2 hours! it should not have taken that long. More

by kellyrkelley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
Apr 12, 2024 -

Larry H. Miller Ford Mesa responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all our customers. If we have not connected by the time that you find this response, please reach out to me directly. I look forward to straightening this out with you! - Anthony Judge, General Manager, 480.530.9510

March 30, 2024

Fast friendly service! Katlynn greeted me promptly when I arrived and had the technician service my vehicle in under an hour! More

by Greg O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
March 30, 2024

Great service and communication. Tyrell was excellent to work with and took great care of me. More

by Chislop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrell in Collision
March 30, 2024

Good service. Brett was helped and kept me informed of the service to my vehicle. Thank you. More

by eicky71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
March 30, 2024

Thank you for the fast and friendly service. Suzie was very helpful answering all my questions. More

by mchl_pen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzie Famoso
March 30, 2024

Always addresses my concerns and fixes them. Never tries to upsell me! I’ll always go back!! More

by bearers.middle-0z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Frier
...
56
...