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Larry H. Miller Ford Mesa

Mesa, AZ

Overview
Reviews
Vehicles
4.5
1,157 Reviews
Call Dealership (480) 530-9500

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 1,157 reviews

April 06, 2024

Unfortunately I bought my truck at this dealership ,so I have to take it there. Every time I take it there it feel worse tire pressure wasn’t not set at the proper psi, oil filter looks like it wasn’t not r More

by Israelvelaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t see there name
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May 04, 2024 -

Larry H. Miller Ford Mesa responded

Israel, thank you for reaching out. We want all our customers to feel taken care of before, during, and after their purchases and services. I’d appreciate the opportunity to learn more about the issues you’ve experienced so that we can continue to improve the service we provide and resolve your experience. Please reach out directly at your earliest convenience. - Anthony Judge, General Manager, 480.530.9510

April 05, 2024

We purchased a brand new 2022 Ford Edge from them last May. We soon discovered that a wire cover was missing from the rear view mirror. We notified our salesman of the missing part and were assured the mi More

by tbsteakman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Blake
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May 04, 2024 -

Larry H. Miller Ford Mesa responded

We sincerely apologize for the oversight regarding the missing wire cover from your rearview mirror. It's disappointing to hear that despite multiple assurances, the issue has not been resolved to your satisfaction. We value your loyalty as a repeat customer, and we're committed to restoring your trust in our dealership. Thank you for bringing this to our attention, and we apologize for any inconvenience caused. If we have not connected by the time that you find this response, please reach out to me directly. - Anthony Judge, General Manager, 480.530.9510

April 05, 2024

Katlynn Artz is your headliner…. most service advisors don’t give a xxxx…to include yours!! She does…l will highly recommend LHM…and mention her by name as a service advisor…she is y More

by Email ain’t enough???
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
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April 05, 2024

Great Ford dealer. Katlynn Artz is the best. Awesome customer service and communication. Highly recommended. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
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April 05, 2024

Personal care from Katlyn plus special ways to get vehicle to and from dealership. Efficient and careful technicians. And a clean car ton drive home. More

by Kristin.Valentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
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April 05, 2024

Easy scheduling and my service was done quickly. I was kept informed as to what was being done as well as what needed to be done. More

by iamlos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sampley
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April 05, 2024

Thanks for the professionalism and courtesy, as well as excellent communication throughout the repair process. More

by msfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Harney
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April 05, 2024

Great service. Staff is amazing and technicians perform great service to our vehicle, making it run smoothly again. More

by value450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Zaffino, Katlynn Artz
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April 05, 2024

Excellent service department with good customer support. Suzie Famoso exemplifies how a great service advisor can make truck maintenance simple and easy More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzie Famoso
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April 04, 2024

Fantastic professional friendly did a great job on the service for my car and my car was looked good and clean. More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzie
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