Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Larry H. Miller Ford Mesa
Mesa, AZ
1,156 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,156 reviews
April 27, 2024
If you’re going to say you’re open till 6, you answer the phone until closing, especially on a Friday evening. If you’re gonna offer updates, you update in a timely manner. You definitely clear your unanswer phone until closing, especially on a Friday evening. If you’re gonna offer updates, you update in a timely manner. You definitely clear your unanswered cue before going home. This is why no one likes dealerships. The service adviser Justin isn’t the one answering the phone when I called so you have two employees completely failing at their job. So much for my early appointment. I’ll cancel my weekend plans because the dealership is incapable of doing things correctly. More
by Dhallen
Employees Worked With
Justin Frier
April 26, 2024
I was really impressed with the pickup and drop off service. It saved me a lot.of time. I took my Ford F150 in for 2 recalls and a check engine light. While it cost.more than I expected, after.the serv service. It saved me a lot.of time. I took my Ford F150 in for 2 recalls and a check engine light. While it cost.more than I expected, after.the servicemanager explained what was being done to access a sensor on top of the fuel tank, it made sense. More
by CraigMesa
Employees Worked With
Justin Frier
April 24, 2024
The service has slipped. My appointment was for 130 and my car was t taken back till 240. Staff didn’t seem to care. Quick Lane used to be wonderful now it’s just like every My appointment was for 130 and my car was t taken back till 240. Staff didn’t seem to care. Quick Lane used to be wonderful now it’s just like every bother place. More
by lynnraeadams
Employees Worked With
Unknown-never said her name
April 21, 2024
I was very impressed on their attitude and approach to customer care and customer service. LHMF treated me like I had been a life long dealership customer not just an another FORD customer. That speaks v customer care and customer service. LHMF treated me like I had been a life long dealership customer not just an another FORD customer. That speaks volumes to the culture of LHMF. More
by John
Employees Worked With
Dave Harney, Katlynn Artz, Justin Frier, Fernando Pacheco, Rod Mills, John Bond, David Du Vall, Jim Cortina, Derek Ironside, Paul Baron
