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Larry H. Miller Ford Mesa

Mesa, AZ

Overview
Reviews
Vehicles
4.5
1,156 Reviews
Call Dealership (480) 530-9500

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 1,156 reviews

April 30, 2024

This was our third time using Larry H Miller dealerships as usual it was an awesome experience our salesman red was awesome he answered all of our questions More

by Sarge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Red Baron
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April 30, 2024

Fleet sales are wonderful! Service experience was not so good. Communication was poor and not timely. More

by joe
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
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May 04, 2024 -

Larry H. Miller Ford Mesa responded

Joe, I appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. We are committed to providing exceptional service to all customers and would like to make things right. Please do not hesitate to reach out so that we can discuss your concerns and work to improve our processes. I look forward to hearing from you! - Anthony Judge, General Manager, 480.530.9510

April 30, 2024

The lack of consideration for a customers time is absolutely disgusting. We have tried to give a few chances, but the customer service just gets worse each time. Since Larry H took over, it has been More

by Aoller10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seth, Abby
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May 07, 2024 -

Larry H. Miller Ford Mesa responded

Thank you for bringing this to our attention, and we appreciate you taking the time to leave your feedback. We take all concerns seriously and are committed to continuously improving our customer experience. If we have not discussed this personally by the time you find this response, please reach out to me directly. I look forward to speaking with you. - Anthony Judge, General Manager, 480.530.9510

April 29, 2024

Dropped of vehicle Wednesday night for a Thursday morning appointment. All services I requested should only take a day or at MOST two days. I told Brett I needed my vehicle back Monday morning at the absolut More

by Westcruzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Sampley
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May 07, 2024 -

Larry H. Miller Ford Mesa responded

We appreciate you taking the time to leave your feedback. We are committed to providing an exceptional experience to all our guests. If we have not discussed this personally by the time that you find this response, please reach out to me directly. I look forward to speaking with you. - Anthony Judge, General Manager, 480.530.9510

April 29, 2024

Simply put, the level of professionalism, experience in the industry and knowledge to place an individual with the clvehicle that meets ones needs is remarkable. More

by jose.martinez6908
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Farzier, Ricky Inclan
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April 29, 2024

Nice communication, follow up And great service. I always happy to take my truck order Money. More

by 123constructionaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Baldenegro, Scott Jones, Gibson Nganga, Scott Solee, Alfonso Caballero, Martin Martinez, Ricky Inclan, Jose Bracamonte, Steven Ibarra, Mel Stewart
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April 29, 2024

Scheduling was easy, except the info I put in just changed to a previous vehicle I owned and had to call to change the info. Service was good More

by bdhunter6656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Report | Print
April 29, 2024

Great services, fast and reliable! My service member, Kept me updated the whole time! Thanks! More

by nickmacb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz, Paul Baron
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April 28, 2024

Did what I asked. In and out on time. Mel was great. Good job to all More

by Tgregwillis39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel
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April 27, 2024

They do a great job taking care of our truck. Have used them since we bought it and highly recommend them. More

by nancykenney
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick
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