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Larry H. Miller Ford Mesa

Mesa, AZ

Overview
Reviews
Vehicles
4.5
1,148 Reviews
Call Dealership (480) 530-9500

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 1,148 reviews

November 09, 2024

The service department at the Larry h miller ford in Mesa Arizona is the worst. I tried to drop my truck off the night before my early morning service appointment and was ignored by multiple employees. I jus More

by Flyfishwomyn
Recommend Dealer
No
Employees Worked With
I didn’t work with any of these people
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Nov 12, 2024 -

Larry H. Miller Ford Mesa responded

Flyfishwomyn, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (480) 530-9625 Seth England, Service Director.

November 08, 2024

Didn’t get my car washed, nor did they call me to let me know my vehicle was complete. I left my vehicle at 9:00am and I had to call 5:00pm to find out More

by Mimi P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abby
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Nov 11, 2024 -

Larry H. Miller Ford Mesa responded

Mimi P, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Due to our facility going under construction we have lost our car wash until the new building is completed. Please contact us at (480) 530-9625 when you have an opportunity, and we will be more than happy to try and turn your experience around.

November 08, 2024

The young man that helped me today was nice but Profession. He told be about point I didn't know about so I didn't have to pay today for my oil change.. Yay me.. it helps out ya know.. so I want to More

by melissa_sch_22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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November 08, 2024

My mustang 24 was due for service and all the staff explained and did everything awesome. More

by Jhonnysuaso425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua, Michael, Fernando Pacheco, Marti Turley
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November 08, 2024

Was able to book my appointment online. Very easy. Service agent, Chris was professional, kind, and helpful. I’ll be returning to this location for my service needs. More

by WINGMAN_406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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November 08, 2024

Omar was a fantastic salesman on my second transaction with you guys first for an F350 Dooley and then for a Ranger raptor More

by Gem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Garbis
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November 07, 2024

Bad communication with advisor, advisor not understanding what is going on with car and what techs are doing More

by Ivannmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Fulz
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Nov 10, 2024 -

Larry H. Miller Ford Mesa responded

Ivannmd, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Larry H. Miller Ford Mesa (480) 530-9625 Seth England, Service Director.

November 07, 2024

Had a great sales experience with Omar, got me in and out and hassle free. More

by lancefreeman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
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November 07, 2024

I keep taking my truck back to Larry H. Miller Quick Lane for dependable and friendly service. More

by JE
Recommend Dealer
Yes
Employees Worked With
Annabelle Eisenha
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November 07, 2024

My service advisor was Suzie. She answered all my questions and went above and beyond my needs to make sure all of my issues were addressed. Service was impeccable and I am a happ More

by john2names
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzie Famoso
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