Larry H. Miller Ford Mesa
Mesa, AZ
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My service advisor was good at contacting me to recommend fixes but never responded to text or phone. My tires were rotated and run with different pressures front vs back. I specifically asked if the press fixes but never responded to text or phone. My tires were rotated and run with different pressures front vs back. I specifically asked if the pressures were adjusted and was told yes. I checked them when I got home and they were not. I followed up with my service advisor and did not receive a response. My rear axles were pulled for rotor service. They also recommended a differential flush which I approved. But when I asked why the differential flush would be full price when the axles were pulled and differential fluid is already lost, I was not given a reason. I have had work done here twice. Time will reveal if their work is done well. But there is opportunity for improvement with communication, explanation, and actually doing everything they claimed to do. More
Took the truck in for the first oil service - great experience - optimal timing - excellent support - Katlynn took care of all the stuff and the truck was ready to pick in a couple of hours. Definitely experience - optimal timing - excellent support - Katlynn took care of all the stuff and the truck was ready to pick in a couple of hours. Definitely and highly recommended - will be the place to go for any of my truck related work More
Dealer ship is very clean and employees are polite and professional, restroom is also very clean. The food vending machine needs to be stocked better lots of empty slots professional, restroom is also very clean. The food vending machine needs to be stocked better lots of empty slots More
Miller Ford and Service person Kaitlyn have been wonderful in handling my service work on my 21 Ford Escape since I got it. Thanks to all at this company. wonderful in handling my service work on my 21 Ford Escape since I got it. Thanks to all at this company. More
Everyone was fantastic. Personable, pleasant, helpful. Provided an Uber when needed, provided a loaner car when needed.. Went above and beyond any expectations I had. Personable, pleasant, helpful. Provided an Uber when needed, provided a loaner car when needed.. Went above and beyond any expectations I had. More
I recently bought my 2019 Golf Alltrack from Larry H Miller Ford Mesa. I was searching high and low for this specific vehicle and was so happy when I found the right one. I wasn’t going to buy without w Miller Ford Mesa. I was searching high and low for this specific vehicle and was so happy when I found the right one. I wasn’t going to buy without warranty and the team was able to get me the best warranty at the payment I needed to be. Highly recommend buying a vehicle with the team here. Salesman Giby was amazing as well as the sales manager Cody. More