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Larry H. Miller Ford Mesa

Mesa, AZ

4.5
1,155 Reviews

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 1,155 reviews

June 12, 2024

All went well. Very friendly and great communication for appointment and reminders. Will be back for future service More

by donnakay
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valencia
June 12, 2024

Love the mobile oil change service! Price was more than reasonable and technician was knowledgeable courteous and thorough. Communicated with me on arrival time and super punctual. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
June 12, 2024

Excellent customer service. Went above and beyond to get my car back quickly for a recall repair. More

by Jenboop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Allen
June 11, 2024

Customer service was terrible. 4 people told me a vastly different information about my vehicle recall. They scheduled me then when I brought it in they said it didn’t need it then More

by Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Frier, Paul Baron
Jun 13, 2024 -

Larry H. Miller Ford Mesa responded

Brown, it is disappointing for us to hear that your experience was anything less than great. We did confirm that it was a visual inspection notice with warranty extension. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (480) 530-9612 Joey Zaffino, Service Manager

June 11, 2024

Great place to get service! Attentive staff. Great experience. Bought my vehicles here and the staff seems to really go the extra mile to satisfy guests. More

by Bc.taylor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzy Famosa!, Joey Zaffino, Dave Harney, Justin Frier, Nick Wheeler, Fernando Pacheco, Rod Mills, David Du Vall, Jim Cortina, Derek Ironside, Marti Turley
June 11, 2024

Took the Ranger in for an oil change. Deal was great. 3 changes for $99. Service was friendly. However. I was informed that an alignment was needed in my truck. There was no follow so we More

by cmarks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Ironside
June 10, 2024

Very kind and polite staff, did a great job in every aspect of my experience. Highly recommend. More

by Matt R
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Bracamonte
June 09, 2024

Service was great. Staff is helpful. They took good care of me and my car More

by Dewanzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
June 08, 2024

My service advisor, Suzie Famoso, was helpful providing quotes and notifying me of service status and completion. She did a great job! More

by bruce.flocken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzie Famoso - 5 stars
June 08, 2024

My experience at Larry H Miller Ford was great. The staff was very professional and listened carefully to my concerns. The work was very thorough, covering my service requests and all recall issues More

by Jeepdaddy66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie F, Marti Turley
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