Larry H. Miller Ford Mesa
Mesa, AZ
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Seth the Director of service took care of my driver side seat. He kept me informed on when the new seat cover was coming in. Service called to setup an appointment. The service advisor Eric Fuzzy could not seat. He kept me informed on when the new seat cover was coming in. Service called to setup an appointment. The service advisor Eric Fuzzy could not of been nicer and took care of me. Thanks LHM my seat looks great. MCA. More
I am always greeted warmly by all of the staff. Everyone appears to be working closely together as one unit with all staff willing to help. Jim is especially helpful and makes me feel he is most in Everyone appears to be working closely together as one unit with all staff willing to help. Jim is especially helpful and makes me feel he is most interested in helping me. More
I made an appointment for an oil change on my F350 at 8:30 AM, Abby was there on time took my information gave her the key to the truck. Abby asked if I was waiting or needed a ride somewhere, I told her 8:30 AM, Abby was there on time took my information gave her the key to the truck. Abby asked if I was waiting or needed a ride somewhere, I told her my wife was there to pick me up. We left for a couple of hours and I received a text telling me I needed the air filter replaced and they sent me a video of the air filter. I can’t thank Abby and her team enough for the way they handled everything no hassle whatsoever and really easy. Everyone was polite and respectful, I love going there and wouldn’t want to go anywhere else but there. More
Outstanding over the top service department! I'm out of town, had a problem come up and they went out of their way to help me. Loaner car, ford discount, loyalty discount. Took a $2000.00 fix to I'm out of town, had a problem come up and they went out of their way to help me. Loaner car, ford discount, loyalty discount. Took a $2000.00 fix to understand 600$. Just wow, and thank you! More