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Larry H. Miller Ford Mesa

Mesa, AZ

4.5
1,152 Reviews

460 E Auto Center Dr.

Mesa, AZ

85204

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Showing 1,152 reviews

August 14, 2024

Larry H. Miller Ford provides great service always. Their service is appropriate. Their staff is not only professional but also kind and friendly. I am satisf More

by koichi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby helped me today. She is great.
August 14, 2024

This was a great experience and I am glad that I can help with the process of getting a better understanding of what you do at the Ford dealership it was great. More

by feaglerlarry
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mat
August 14, 2024

The pickup and delivery service was excellent with prompt timing and communication. Service was excellent also. Than you More

by azgrandmalinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlynn Artz
August 14, 2024

The service department was awful. I booked my service about a month ago and when I arrived they said they would have to keep my car for at least three days or longer. No loaner car av More

by Nstellabsn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Unknown
Aug 18, 2024 -

Larry H. Miller Ford Mesa responded

Thank you for leaving the review. We regret to hear that you had this experience with us. Please reach out to me directly at (480) 530-9612 so I may assist you in moving forward towards a resolution and help with future visits. Joey Zaffino, Service Manager, LHM Ford Mesa

August 13, 2024

The vehicle was and hour and a half late being picked up. When the vehicle was dropped off LH tail lamp was not installed correctly large gap left and not aligned. No final walkover done on vehicle. Had to c More

by matt_fisher77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua was service writer
Aug 17, 2024 -

Larry H. Miller Ford Mesa responded

Hi Matt_fisher77, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to me directly at (480) 530-9625 when you have a chance. Thank you, and I look forward to hearing from you. Seth England, LHM Ford Mesa.

August 13, 2024

Was by on Saturday and made an appointment… Annabelle was so friendly and professional… When the oil change was completed. I had a few questions for her… She was very knowledgeable in the products and servic More

by johnmccauley35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annabelle
August 13, 2024

Joshua was so nice! I will definitely be using Larry H Miller for all my truck needs! What a difference! Definitely worth the drive! Everyone was so nice! Thank you so m More

by Peggy3860
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joshua
August 13, 2024

thank you dave both 6 , for your support and your kindness will continue to be the greatest help with my car More

by brenda.toledo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dave Harney
August 13, 2024

Came in at scheduled time for a recall service and was out and back on the road far under the projected time quoted. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Baron
August 13, 2024

Larry H Miller helped us so much over last couple of days with my daughters car issue and Scott and the technician came to our rescue after her car was stranded at the dealership on Saturday during a move in More

by Ronald.d.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Harney
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