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Larry H. Miller Ford Mesa
Mesa, AZ
1,152 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,152 reviews
August 17, 2024
If you're not going to rotate my tires, don't charge me as such. I can change my own oil, and you could at least have said something to me before I swiped my card. No mentioning the fact that I need tires? as such. I can change my own oil, and you could at least have said something to me before I swiped my card. No mentioning the fact that I need tires? First time I've been to the dealer in years and likely my last More
by Dan
Employees Worked With
Abby Corkhill
August 16, 2024
Services seem to be good, customer service was good. Time for service was disappointing, an hour to an hour and a half is acceptable, I was there for over two hours. No special conditions. A service I r Time for service was disappointing, an hour to an hour and a half is acceptable, I was there for over two hours. No special conditions. A service I requested was not addressed More
by JoeyG
Employees Worked With
Unknown
August 16, 2024
Service department pretty much communicates well. The service provided to pick up your vehicle from home and then deliver it back to you, not so great. The service provided to pick up your vehicle from home and then deliver it back to you, not so great. More
by B Smith
Employees Worked With
Mel
August 15, 2024
Booked my apt after learning of a recall. They got me in right away and fixed all three service issues related to the recall. Fast, friendly and good They got me in right away and fixed all three service issues related to the recall. Fast, friendly and good More
by brandy.jean831
Employees Worked With
Mel
August 15, 2024
First time I have used this dealership for service. Had no issue setting up appointment and then was very surprised with the valet pickup service they supplied. Great experience all around. Had no issue setting up appointment and then was very surprised with the valet pickup service they supplied. Great experience all around. More
by johntomasson
Employees Worked With
Dave Harney
August 15, 2024
9 months of deception, lies, avoided phone calls, not a single returned voice mail and ignored by the service manager after escalation vis email and voicemail. Waited 9 months for a repair that I was inf single returned voice mail and ignored by the service manager after escalation vis email and voicemail. Waited 9 months for a repair that I was informed was “waiting for parts”. Called every few weeks and was told parts were still on order. Finally tried to move this along by calling the parts department myself. Parts dept confirmed that no parts were ever ordered for my vehicle and that these parts had been in stock from before my initial appt. 9 months of wasted time, phone calls, and frustration. I will never return to this dealer. And the brake issue persisted on the drive home and wasn’t actually fixed! More
by FrustratedCustomerInAZ
Employees Worked With
Joey Zaffino, Fernando Pacheco
